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Customer Ratings & Reviews

Your price for this item is $303.99
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The comparable value price is $379.99

Customer reviews

Rating 4.6 out of 5 stars with 685 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers regard the 550 Sq. Ft. Window Air Conditioner favorably for its cooling power, ease of use, and relatively quiet operation. Many appreciate its energy efficiency and the convenience of the remote control. While some found it heavy, the majority highlighted positive aspects of its performance and value for the price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 685 reviews
  • Rated 5 out of 5 stars

    Room ac

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very heavy. Can not install with one person. That said, it’s an excellent ac window unit. More than adequately doing the job. Easy set up. Keeps the room cool within 2-3 * of the set temperature.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 3 out of 5 stars

    Could be better

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This air conditioner runs quiet but does not get as cold as a 12K BTU should be. I bough a similar unit same brand and rating in 2017 and it still performs better than this one.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 3 out of 5 stars

    Not 12,100

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its not 12,100 btu its 12,000 when I question it in store his answer was its the samething, cools quick however it is a bit loud

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Thank you for sharing your A/C experience, rose. Your A/C is designed to produce certain sounds. I recommend checking your Owner's Manual (page 4) your A/C's normal operating sounds. Kindly, Courtney Frigidaire

  • Rated 4 out of 5 stars

    Cools great... easy to install.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our second Frigidaire AC. The only issue is it needs a dedicated circuit pr outlet. It doesn't say that on the box and took nearly an hour to get that info from a Frigidaire rep.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Dented

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this s A/C for my son and daughter in law. Upon arrival the packaging was awful it was the original box from Frigidaire. I knew the unit was damaged as soon as I totally pack it I knew it was. Four dents on end and corner that are outside. I was very upset to say the least. Unit works great and dent don’t affect the unit performance. But very poor quality control from Frigidaire, Best Buy and ups. Not sure who did the damage, but Im still mad unacceptable quality control. This is a unit that cost over 350.00 not happy and have pictures to prove.

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Sorry to hear that you feel this way, Pops. Based on our very stringent inspection standards during the manufacturing process, any issues with the appliance would be detected during final inspection and the product would not be packaged and shipped. I would recommend reaching out to your dealer for assistance. If you have additional questions, please contact us at 1-888-203-1389 Monday-Friday 8am-8pm and Saturday 8am-6pm EST. ~Maggie Frigidaire

  • Rated 4 out of 5 stars

    Only one problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 3 of these units in 2 months and one blows steam out and I was told by factory to take it back and get replacement but store dont have one now. Factory was supposed to send to my house the later said they couldn't poor service from facrory.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Brrr

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great unit. Keeps our bedroom nice and cool, just the way we like it. Probably need two people to install-a bit on the heavy side.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this air conditioner for my kitchen, which is a large room. Even with the oven on, the unit has no trouble keeping the area cool at the desired temperature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great white noise machine :) and a good AC

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps bedroom cool in the hot summertime. Could be quieter, but the noise it creates is soothing and helps us sleep so no biggie.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This replaced a GE that only lasted 2yrs. We have a 10k also that was purchased prior to the GE and it still runs great and is why we bought this one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    keeps things cool!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this air conditioner for our bedroom and adjoining room - keeps the area cool and not as noisy as some units

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice AC

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ac is quiet and really cools the whole area quickly. I like the light that shows when it’s time to clean the filter.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It does a good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our old air conditioner gave out so we were looking for a larger unit that could cool our rooms. We put this in our hall and it coos the hall and 2 bedrooms. (we have a small house). It works great for what we need it for.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 3 out of 5 stars

    Not the greatest.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this window AC last year. We also have a portable unit on the other end of the house. Portable unit wins for cooling and the ability to dry the air.

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Hello CJSkooter. We appreciate your business and feedback! Should you need any assistance in the future, please give our team a call. Our team may be reached by calling 1- 800-374-4432 Mon - Fri, 8:30am - 8pm (EST). Kindly, Anna Frigidaire

  • Rated 5 out of 5 stars

    Frigidaire - 550 Sq. Ft. Window Air Conditioner -

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Frigidaire - 550 Sq. Ft. Window Air Conditioner - White is a great air conditioner always reliable and works well even in the hottest weather.

    I would recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      We're happy to hear that the A/C is operating beyond your expectations, Mikey! Please feel free to reconnect with us directly at (888) 203-1389; Monday through Friday from 8am to 8pm and Saturday from 9am to 6pm EST should you have any questions. Have a great day! – Courtney Frigidaire

  • Rated 4 out of 5 stars

    Ice cold

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great does seem to run more then the old one I had. You can’t point it up high enough. If you have it in the dinning room it will make the food cold because you can’t put the air up enough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Baby it’s cold inside

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This A/C powerhouse has become the enforcer when it comes to beating the heat this summer. There has been a hot day yet that it hasn’t beat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Is quieter than my old cooler

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I placed this room air conditioner in operation during the hottest time of summer and I was very satisfied with the efficiency

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ice old

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a soild unit afterall and dies the job right. It comes with a remote which makes it even better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very cool air conditioner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This air conditioner is great at climate control and energy saving, while still maintaining a comfortable and cool temperature.

    I would recommend this to a friend