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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 685 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers regard the 550 Sq. Ft. Window Air Conditioner favorably for its cooling power, ease of use, and relatively quiet operation. Many appreciate its energy efficiency and the convenience of the remote control. While some found it heavy, the majority highlighted positive aspects of its performance and value for the price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 685 reviews
  • Rated 2 out of 5 stars

    Soo loud

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There had got to be something wrong with this unit it quiet for about a week and then starting sounding like an airplane taking off and got worse from there

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Hello, Disappointed! We appreciate your feedback! We apologize about your experience with your Frigidaire - 550 Sq. Ft. Window Air Conditioner. During operation, this model will produce different noises and sounds depending on what component is being used. For example, today’s high-efficiency compressors may have a high pitched chatter during the cooling cycle. More information on normal sounds your model will produce can be found on page 4 in your owner's manual. Should you need any further assistance, please contact us directly at 1-800-311-4667, M-F 8 am to 5 pm EST. ~Briana Frigidaire

  • Rated 1 out of 5 stars

    Not as expected.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this air conditioner for a living room. This was the second most expensive a/c that the store had. For the amount that I paid I expected it to cool the room, this is not what happened. Its highest setting is mediocre. I would return this if I could. I do not recommend.

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Hi, Kevinpal! Thank you for sharing your experience. We are sorry to hear that your air conditioner is not performing as expected! Please ensure that your room is around 550 square feet, as an over or undersized model may not cool as efficiently. If you continue to have concerns, please give us a call at 800-374-4432 Monday through Friday, 8:30am to 8:00pm EST at your convenience. ~Ashton Frigidaire

  • Rated 2 out of 5 stars

    Didn’t work at all

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Air conditioner didn’t work at all. I had to exchange it. Best Buy was great with the exchange.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    item was broken

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    item was described as "open box - excellent" but not only was it bashed up, the controls on the unit were totally dead. None of them worked! However since it was passed the short return window they refused to do anything.

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Hey isser, I am terribly sorry to hear about your A/C experience. Please take a moment to contact us directly at 1-888-203-1389; Monday through Friday from 8am to 8pm and Saturday from 9am to 6pm EST. We would like to review your account and see what assistance might be available. Thank you, Courtney Frigidaire

  • Rated 1 out of 5 stars

    Fan is loud

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fan is way to loud. Fan runs before compressor kicks on and runs for a while after the compressor shuts down. Have other units bigger than the one I got and they were a lot quitter. Had to take it back. No problem. Hope Frigidaire learns out how to make the fans run quitter.

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Hi, Will! We are sorry to hear that you have found the noise of the fan bothersome! In Cool Mode, the fan will continue to run and cycle the air after the compressor turns off. In Eco Mode, the fan will cycle on occasionally after the compressor has shut off to test the temperature and then turn off. Thank you for your feedback! ~Ashton Frigidaire

  • Rated 1 out of 5 stars

    Cheap, loud, already dead.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Darn thing didn't even last a year.. good thing I bought the protection plan on this loud hunk of crud! Oh, and while it was running it barely kept pace with the 5,000 btu unit this replaced.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ran for 2 days then started smelling like something is burning. Had smoke in room and needless to say am returning it tomorrow.

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Yikes, 07531! Sorry to hear that happened! I can imagine your concern. This is not the typical experience we would expect you to have with one of our appliances. We do hope you will give us another chance. ~ Brandi Frigidaire

  • Rated 1 out of 5 stars

    Air conditioner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AC is very loud and does not cool the room efficiently

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Hi Stan. We deeply regret to learn that you are not completely satisfied with the performance of your air conditioner. It is recommended to adjust the fan speed while in the room to reduce the noise from the air conditioner. Make sure that the filter is clean and that there are no drapes or furniture blocking the air flow from the air conditioner. If needed, please contact our customer service team to discuss further by calling 1-888-203-1389 Mon-Fri, 8am - 8pm (EST) Sat, 9am - 6pm (EST). Kindly, Anna Frigidaire

  • Rated 1 out of 5 stars

    It was defective out the box

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This air conditioner leaks so much water from the bottom of the air conditioner. Noisey as well.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Total junk

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not even last 6 months. Very loud.... Totally stoped. Working with no warning... Buy the L G instead ..

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Oh no! Ktb55.
      I am sorry to hear your air conditioner didn't last 6 months. We always aim to deliver a great product. We are gutted when we miss the mark! Thanks for taking the time to bring this to our attention. We are here should you need assistance with your appliance. You can reach our Customer Care Team at 1-800-374-4432 Mon-Fri, 8:30 am-8 pm EST.
      Kindly,
      R'Shaye Frigidaire

  • Rated 1 out of 5 stars

    hot air

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    broken when we purchased we returned it to store did not cool

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    works terrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works terrible terrible terrible do not buy terrible

    I would recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Shoveit79, thank you for taking the time to share your thoughts with us. We would be happy to review your situation for what options may be available to resolve your concerns. If you still have a concern of sorts, contact us at 1-888-203-1389 Mon-Fri 8am to 8pm and Sat 9am to 6pm EST. -Jennifer Frigidaire

  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Wuld buy again

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not super quiet but not super loud. Kept our master bedroom and bathroom super cool.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Noise level

    Rated 5 out of 5 stars

    Cools great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great air conditioner cools the whole upstairs of a little house. Very quiet compared to other air conditioners I have owned.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Working just fine...

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this unit after reviewing various brands and prices. We installed it this past Sunday and thus far its doing what it should. I don't think its to loud - its a window unit so we have to deal with some noises but it cools our living/dining/kitchen area quite well...this unit was not on the floor so if you go searching for one - check inventory online and have them check the back warehouse cause they didn't think it was in stock until I showed them it was from my smart phone... God bless - long hot summer ahead :(

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    A little loud but does its job exceptionally well!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Many reviews do point out that the unit is loud, and yes that's true. It is quite loud. BUT... For how quickly it cools down our entire downstairs (it's a small, non-open floor plan house, but the living room is a good size), the noise is bearable. Especially since you probably won't need to keep it running consistently. We had a terrible hot and humid summer up here in NE Pennsylvania, and our house holds in heat like it's a priceless diamond. Even then, we only have to keep the AC running for about 15-20 minutes before it actually gets too COLD!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    not bad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i use that for 5y, still runing verygood hope can run few more y

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Noise level

    Rated 5 out of 5 stars

    Happy Customer!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 12,000btu unit runs fairly quietly, and cools very well.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Noise level

    Rated 5 out of 5 stars

    Cooool

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice AC. Cools very quickly and quietly. Would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Noise level

    Rated 5 out of 5 stars

    Cool AC

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cools a 500 sq ft room. Quieter than the last window unit.

    I would recommend this to a friend