Customer Ratings & Reviews
- Model:
- FFAD7033R1
- SKU:
- 3265047
Rating by feature
- Value
Rating 3.5 out of 5 stars
- Quality
Rating 3.4 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers are positive about the 70-Pint Dehumidifier's performance, noise level, humidity control, and ease of use, with many praising its effectiveness at removing moisture and its quiet operation. However, customers are negative about the small water tank capacity, which requires frequent emptying, and some express concerns regarding the warranty coverage. The price is also mentioned favorably by some users. Overall, the positive feedback on performance and ease of use outweighs the negative comments on the water tank and warranty.
This summary was generated by AI based on customer reviews.
Quit after 18 months
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great for 18 months then there was no more freon left. Don't know why they keep making these things so poorly that after a year or two all the refrigerant out leaks out! I've gone through five dehumidifiers in 7 years all the same. Different brands as well
No, I would not recommend this to a friendWill not work for more than 1 year
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this dehumidifier and it stopped working and kept giving me an "FO" error message. So I called Frigidaire and they said they needed to replace the unit. The following year the same thing happened. And they again told me that they need to replace the unit. The problem is I need to them the receipt, except I didn't get another one with the replacement unit.
No, I would not recommend this to a friendQuit working after fairly little use
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.item quit working after about 3 uses. Unable to reach manufacturer via phone or web.
No, I would not recommend this to a friendDoesn't last more than a couple years
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Set this up in our basement at a moderate humidity level, so it's not running constantly. Not even 2 years after buying it, I get the dreaded "F0" code that pretty much means it's dead. So time to spend another $300 on a new one. Last time buying a Frigidaire/Electrolux model!
No, I would not recommend this to a friendYou'll need to buy one every year or two
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is our third Frigidaire dehumidifier in the past 5 years. Usually they last 1.5 - 2 summers. This lasted one summer. We bought it in June 2018 and when we tried to run in May 2019 for the first time for the summer, we got an F0 error and it won't work. $250 for a dehumidifier that will work for only a few months before breaking down is ridiculous.
No, I would not recommend this to a friendDidn't last a year
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought two of these. Both of them stopped working in under six months. They run for a short period of time without actually removing any moisture from the air, and then shut off with an F0 fault code. They worked well when they worked, but I'm not really interested in spending over $1,000 a year on dehumidifiers and disposing of four appliances a year.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hey, Benjamin! Thank you for taking the time to write to us. We're sorry to hear that your experience has not been positive.
I understand that both of your dehumidifiers are not operating as designed. I would like to ask that you reach out to our Care Team in hopes that you will allow us to further discuss your concerns and answer any questions you might have. Please send us an email message to [email protected] with your full contact name, address, phone number along with your dishwasher’s model, serial number and date of purchase. Please also include a brief description of what you have experienced. For immediate assistance, please contact us at 1-888-203-1389; Monday through Friday, from 8:30AM to 8PM EST. We are eager to speak with you and restore your confidence in our brand! On behalf of Frigidaire, I hope you have a great rest of your day! Kindly, Courtney
Do not buy
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor unit. Stopped functioning after 3.5 months of use.
No, I would not recommend this to a friendDoes not last
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's was used in the finished basement. Then last month it started running dry. I mean it runs but no water is collected. It's displaying an error code F01. For a barely used system to fail just outside warranty is not accepting. Buyers beware.
No, I would not recommend this to a friendNice but doesn't last long
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great when it worked. Only lasted 2yrs and quit working.
No, I would not recommend this to a friendWasn’t what I needed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t work as well as I had expected takes to long for any progress
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Sorry to hear that you feel this way, Lancaster. Your dehumidifier must be operated in an enclosed area to be most effective. Close all doors, windows, and other outside openings to the room. The effectiveness of the dehumidifier depends on the rate at which new moisture-laden air enters the room. Please contact us if you have any additional questions at 1-888-203-1389 Monday-Friday 8am-8pm and Saturday 8am-6pm EST. ~Maggie
Problem product.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Less than 1 year of owning, 3 months of operation, F0 error code is constant without a dirty air filter and constant resting of device. Needs to be serviced.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .I hate to hear about your dehumidifier experience, dampness. Please take a moment to contact us directly. We would like to review your account and see what assistance might be available. Thank you, Courtney
May be dead after 2 seasons.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked fine for two seasons - almost. At the end of this season I have been getting an error code and it shuts down I am hoping it is happening because it was colder in my basement, but I don't think that is the cause.
No, I would not recommend this to a friendIt is such a disappointment!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don't buy this! It only works for a year until you get F0 error code. I cleaned the filter as soon as it needed and I had a hose drain the unit. Very heavy and is too delicate for its need. Avoid it!
No, I would not recommend this to a friendDisappointed, worked for only a year
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this model a year ago based on its ratings and customer reviews. Few days back start throwing F0 error code frequently. Today returned this one and bought another model from BB. Let's see how long new one last.
No, I would not recommend this to a friendExtremely noisy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.While this dehumidifier does a fine job removing moisture, It is by far the noisiest that I have ever experienced. I can hear it operate on a lower level floor while more than 40 feet away. Horrible?
No, I would not recommend this to a friendFailed/lost refrigerant after 1 season.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It worked fine for almost 4 months last Summer. It had a refrigerant leak and wouldn't run this spring. It had 1 week left on the warranty and they were easy to work with in getting it replaced/shipped for free.
No, I would not recommend this to a friendBad product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have used many Frigidaire A/Cs so i thought to buy dehumidifier but this purchase was not good. i am keep on getting F0 error no matter what. i started getting error within 6 months of usages.
No, I would not recommend this to a friendf0 error and unit does not work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is an expensive junk sold by Best Buy. The unit works only for 15-20 minutes and stops with f0 error. We have to unplug/plug and it would run for another short cycle and stop with f0 error.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hello, Isaac! Thank you for your feedback! We sincerely apologize for your experience with your Frigidaire - 70- Pint Dehumidifier. If the display reads "F0", check the following operating conditions. Outlet voltage should be 115V±10% and the surrounding temperature should be with in the range of 41 °F (5 °C) to 96 °F (32 °C). Unplug the unit and plug it in again under normal operating conditions. Should you have any further questions, please contact us directly at 800-374-4432, M-F 8:30 am- 8:00 pm Est. ~Briana
Stopped at 7 months!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This dehumidifier worked for 7 months and then it just stopped. I read all available literature on problem solving and nothing worked. After looking at the other reviews, I see that this is a common problem.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .GeeTee, I'm saddened to hear you have encountered this type of experience with your dehumidifier. Please note your appliance is covered by a limited one-year warranty and a limited 2-5 year warranty on the sealed system (the compressor, condenser, evaporator, and tubing). Please see warranty information on the last page of your Owner’s Manual. Please contact Frigidaire Customer Care at 888-203-1389 Monday-Friday 8am-8pm and Saturday 8am-6pm EST. Kindly, Maggie
Sensor failed
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Filter sensor failed after a short time. Contacted the company as I saw online that many others had the same issue. Waiting to hear if the will stand behind the product.
No, I would not recommend this to a friend