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Customer Ratings & Reviews

Your price for this item is $656.99

Customer reviews

Rating 4.2 out of 5 stars with 867 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 3.8 out of 5 stars

  • Dry Quality

    Rating 3.5 out of 5 stars

  • Cycle Options

    Rating 3.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers consistently note the Gallery 24" Built-In Dishwasher's excellent cleaning performance and impressively low noise level. Many appreciate its ease of use and consider it a good value for the price. However, some users have reported issues with the reliability and the top rack design. A few also mentioned challenges with the door and installation process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 40 Showing 781-800 of 867 reviews
  • Rated 2 out of 5 stars

    poor quality control

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had water inside!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Hey there, Jimakaya. We are sad to learn you feel this way. We want to help. Please keep in mind that dishwashers are tested at the factory before they are shipped. If your new dishwasher has some water inside the tub or if there is water dripping from the drain hose, this is normal. We hope this helps. For additional questions or concerns, please connect with us directly via Live Chat on our website or by phone at 800-374-4432. Reach us from 8:30 am to 8 pm EST, Monday through Friday. ~Keyanna Frigidaire

  • Rated 4 out of 5 stars

    Great price...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for a home we are selling - nice size and great wash options!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Leaves dishes dirty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shocked at how dirty dishes remain, so I tried rinsing thoroughly before washing, still dirty. Glasses cloudy. Tried rinse agent, still bad. I'm going to return if I can.

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      2004, most challenges with cleaning have to do with water temperature. The incoming water temperature should be at least 120°F for efficient cleaning and drying. Before starting a cycle, please run the water in the sink until it is hot, to clear cool water from the pipes. Make sure you are using rinse aid. You can even increase the amount dispensed (page 13 in your Owner’s Manual). If you have tried these tips and are still experiencing cleaning challenges, please do not hesitate to contact us directly for assistance. We are here for you. *Ruth Frigidaire

  • Rated 4 out of 5 stars

    Nice looking appliance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and looks great too. Lots of cool features.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    I like this one way better than my pricey Samsung!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was truly skeptical about this dishwasher. The reviews were so mixed and many said that it smells inside. I have no idea what the reviewers are talking about. This dishwasher has done a superior job cleaning everything. Now, since I thought I would hate this dishwasher, I decided to let food, like egg yolk and other hard to remove foods, dry on the dishes. If figured, if they didn't come clean and began to stink, my husband would send it back and we could get a better one. Well, I have been brutal to this machine. I over fill it as well and never rinse anything off. I run it one to two times a day completely over full and just use one non name brand soap pellet and nothing else and the dishes come out perfectly clean and shiny. This dishwasher has even made all the insides of our cups look like brand new. They used to have a drab color from coffee inside that I would occasionally scrub out by hand before. Now, they sparkle and look like new. My dishes are amazingly clean. Pots and pans are perfect. I can't praise this machine enough. It far exceeds my expectations. It is much better than our very pricey Samsung that completely broke after two and a half years and really never did a very good job at all. As to smell, it doesn't smell like anything. It just smells clean after doing the dishes. I imagine if I left dirty dishes in there for a week, it probably would smell and I would be eating off paper towels. Another complaint was that it is noisy. It is not. It is much quieter than the Samsung. I am completely happy with this machine and I am very picky about things like this. The other reviewers had me scared to get this machine but I am really glad I did.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Broken out of the box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dishwasher was defective out of the box.. It's been 2weeks. Still waiting for bestbuy to fix.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Was unable to try it out, Did not take commands.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was willing to swap it out for the same model, however it was not available. Went with a Samsung.

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Hi, Bella! We're sorry to hear your first dishwasher was not properly responding and that you were unable to get the same model again. Thank you for being willing to give it a second try! We hope that you will consider Frigidaire again in the future. ~Ashton Frigidaire

  • Rated 1 out of 5 stars

    Won’t drain.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Less than a month in, this dishwasher won’t drain and it is no longer returnable.

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Hi Daisy. As this is a new installation, we would recommend checking that the drain hose is properly installed and to check that there is a high loop. If that does not help, please contact us directly for assistance. Our customer service team may be reached via Live Chat on our website or you may call 1- 800-374-4432 Mon - Fri, 8:30am - 8pm (EST). Kindly, Anna Frigidaire

  • Rated 5 out of 5 stars

    Great dishwasher for our family

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dishwasher looks great in our home and was easy to install. It is very quiet and cleans great. So far we love it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Stopped Working Within 72 Hours

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably due to being dropped in the ware house (the replacement had been and was damaged beyond repair, so we had to schedule another exchange). Store staff was excellent but 3rd party delivery folks? Really poor. Late, no call. On first delivery rude to my husband regarding the time it took to lock the dogs away so they could install. No one likes to feel like they are doing the delivery person a favor by allowing him to deliver! Unprofessional. BB really needs to do in house delivery. It would make everyone's life easier. When we finally received our final new dishwasher Tracy Geek Squad installer Dale did the work and he was on time, polite, knowledgeable and friendly We couldn't have been happier FYI was a comparable Bosh model as we weren't happy with 2 of the same models being defective..

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love the clean dishes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a replacement of a consumer level washwer. Love all the added features at a oitlet store price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome dishwasher

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this dishwasher second one I’ve bought due to moving!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Quit after 2 years

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simply put my dishwasher stopped working after 2 years. Looks like it is the control panel inside. This is just crazy.

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      I terribly sorry to hear about your dishwasher experience, MrBill. Please take a moment to contact us directly. We would like to review your account and see what assistance might be available. Thank you, Courtney Frigidaire

  • Pros mentioned:
    Cleaning performance, Noise level
    Cons mentioned:
    Top rack

    Rated 2 out of 5 stars

    Good if you like wet dishes

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would give this dishwasher at least 4 stars IF it would dry my dishes. I’ve had this unit for 2 weeks and my wife and I are really regretting this purchase. This is replacing another Frigidaire dishwasher that came with the house we bought 6 years ago and were very happy with. Every load of dishes with this new unit have come out dripping with water, even if they are left in there all day. The additional time with the “Sahara” dry setting does not seem to dry the dishes any more than the regular heat dry. Frigidaire was a brand I could trust and was happy with, but this is really testing my brand loyalty. Other than drying, it does an excellent job with cleaning and is quieter than our old unit. Looks sleek, too. Top rack is a little awkward with design and layout, but I can get used to that. BUT NOT HAVING TO TOWEL DRY EVERY LOAD OF DISHES. If you want to have your sig other tell you every day that the dishwasher is not doing it’s job, then buy this product.

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Hello, Adam.

      Thank you for your recent review of your Frigidaire Dishwasher.

      I feel awful to hear you are not getting the best drying performance from your unit.

      Did you know? Your household water pressure along with the water temperature plays a key role in your appliance’s performance. I recommend checking your water temperature and pressure; the recommended temperature should be 49°C (120°F) and the water pressure should be 20 to 120 pounds per square (psi). Also, try increasing the amount of rinse aid you are using.

      Hope this helps.

      Should the above suggestions prove ineffective, please give us a call. Our team will be happy to assist you and your tenants further; we can be reached at 888 203 1389. Our Customer Care Team is available Monday through Friday from 8am-8pm EST.

      Regards-
      Derrick Frigidaire

  • Rated 1 out of 5 stars

    Returned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Misleading advertisement said stainless steel interior but was actually grey plastic

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Thank you for bringing this to our attention. We will reach out to the retailer to have their information updated. If needed, please reach out to our team by calling 1-888-203-1389 Mon - Fri, 8am - 8pm (EST) Sat, 9am - 6pm (EST) 1 (800) 374-4432 (EST). Kindly, Anna Frigidaire

  • Rated 1 out of 5 stars

    Will not dry Dishes on any setting.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Told to call manufacturer for my brand new Dishwasher. If you like drying dishes, this is the dishwasher for you. Will sell cheep!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    looks good works good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge and freezer work really well. We like the black color.

    I would recommend this to a friend
  • Cons mentioned:
    Door quality

    Rated 1 out of 5 stars

    Disappointing all around.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dishwasher looks really nice, but that’s it. The trays are not smooth, the settings don’t work most of the time, and door is hard to open and close.

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      TinaP, I can only imagine how frustrated you may be. This is not the experience we anticipate our consumers having. So that we are able to gain more insight into the matter, and help you properly, we request that you reconnect with us directly for assistance. We are here for you. *Ruth Frigidaire

  • Rated 1 out of 5 stars

    pice of junk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used once and already broken. Soap dispenser broke

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Oh no! We are terribly sorry to learn about the soap dispenser in your dishwasher, Chris. We completely understand how frustrating this can be for you and your family. If you still have a concern of sorts, please contact us at 1-888-203-1389 Mon-Fri 8am to 8pm and Sat 9am to 6pm EST. -Jennifer Frigidaire

  • Rated 1 out of 5 stars

    not happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dishwasher was delivered dented all up and we had to have it picked back up. Was a big ordeal.

    No, I would not recommend this to a friend