Customer Ratings & Reviews
- Model:
- FGID2476SF
- |
- SKU:
- 5760304
Customer reviews
Rating 4.2 out of 5 stars with 145 reviews
(145 customer reviews)Rating by feature
- Cleaning Quality4.4
Rating 4.4 out of 5 stars
- Dry Quality3.9
Rating 3.9 out of 5 stars
- Cycle Options4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers value the Gallery 24" Top Control Tall Tub Built-In Dishwasher's quiet operation and excellent cleaning performance. They also appreciate the stainless steel tub and the dishwasher's sleek appearance, but some have noted concerns regarding the rack design and the product's long-term reliability. A few customers mentioned challenges with installation.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
New Dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We like our new dishwasher seems to work terrifically
I would recommend this to a friendRated 5 out of 5 stars
Sleek look. Easy installation.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product looks good and works even better. Installation was a breeze even with difficult placement.
I would recommend this to a friendRated 5 out of 5 stars
much quieter than I thought, like it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.so far a good appliance, only a month old. Our other appliances are Frigidaire Gallery and they seem to last.
I would recommend this to a friendRated 5 out of 5 stars
Great buy!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this dishwasher. Looks great and does a great job!
I would recommend this to a friendRated 5 out of 5 stars
Great buy for the price.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price, it is a great buy. Well worth it for the price.
I would recommend this to a friendRated 5 out of 5 stars
Great machine!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't had a dish washer in 17 years so super nice to have this one!
I would recommend this to a friendRated 5 out of 5 stars
all stainless which is great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this unit with the package deal and love it.
I would recommend this to a friendRated 5 out of 5 stars
Great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Frigidaire is one of my favorite brands in its class. Very reliable
I would recommend this to a friendRated 5 out of 5 stars
2 thumbs up!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this is the first time using dishwasher EVER!! enjoying it
I would recommend this to a friendRated 1 out of 5 stars
THE WORST!!!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I went to BEST BUY to buy a D/W. The one I wanted was out of stock. I bought this one and am sorry that I did not wait. The dishes come out half clean. If the egg yolk or ketchup is dry by the time you put the dishes in they don't come clean. Then comes the drying, or NOT DRYING. Nothing comes out dry, no matter what setting. Read the book and it says to use the rinse agent, doesn't help. Call customer service, HAH, they say that the drying is not a warranty issue and won't send a tech. I must be doing something wrong. I guess I don't know how to push the button that says "START". I have been married 48 yrs and have had a LOT of dishwashers, this one is, by far, the worst.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hi, Debbrich! Thank you for sharing your experience. Our designs depend heavily on consumer feedback, and reviews like yours are very valuable to us. Please ensure that the items in the dishwasher are not nesting and the spray arms have freedom of movement in the tub to ensure the water reaches everywhere. Dried-on foodstuffs may require the "scour" wash pressure option to be selected. For optimum drying, activate Heat Dry and use the High Temp or Sanitize wash options. After the wash cycle, the dry cycle will heat up the items in the tub so water will evaporate off (plastic items do not hold heat well and may need to be hand-dried). Please ensure that the items are removed from the tub once dry, else the condensation collected at the top of the dishwasher may drip back down. If you have any further questions, please contact us again! ~Ashton
Rated 2 out of 5 stars
Not the best bang for the buck:(
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The extra slim top rack does not clean the utensils well and the overall wash cycle does not throughly wash all dishes, glasses and silverware all the time!!
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Thank you for taking the time to share your dishwasher experience, Reno. I recommend making sure that the house water is coming in at 120 degrees, you’re using the correct amount of detergent and Rinse Aid, the filter and pump are clean, and no objects are blocking the spray arms from rotating. I hope this helps! Please feel free to reconnect with us directly at (888) 203-1389; Monday through Friday from 8am to 8pm EST should you have any other questions. Have a great day! – Courtney
Rated 2 out of 5 stars
Old is Better
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I Had an Old no know brand Dishwasher that worked better then this one and lasted a lot longer this one is already only working about 80% of the time.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Oh, no! Qugie!
Let us try to get your dishwasher to 100%!
At your earliest convenience, please contact us directly by dialing 800-374-4432. Our Customer Care Team is available Monday through Friday from 8:30 am-8 pm EST. Or you may email us at [email protected].
We appreciate your comments and for making us part of your household!
Regards-
Derrick
Rated 1 out of 5 stars
Does not clean well at all.
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I do NOT like this dishwasher. The dishes don’t get clean even after I rinse them well before putting them in to be washed. I have owned this for 6 weeks and rarely use it now because I can clean them better!
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hi, Cinschrom.
Thank you for your review. I apologize your you experience with your dishwasher has not been perfect. We would love the opportunity to learn more of your experience. Please contact us by calling 1-800-374-4432 Mon-Fri, 8:30 am-8 pm EST. when you have a free moment. We would love to assist you with this matter.
Kindly,
R'Shaye
Rated 1 out of 5 stars
Piece of crap
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A real piece of crap. Doesn't wash well and does not dry at all. Should return and best buy should pick up and exchange for free.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hello, Valued Consumer.
We appreciate your rating and review.
I’m bummed out to hear you are not getting the best cleaning/drying performance from your dishwasher. Please try checking and cleaning your filters. If your drain line is attached to a disposer, check that the knockout plug has been removed.
Your household water pressure, along with the water temperature plays a key role in your dishwasher’s performance. I recommend checking your water temperature and pressure. The recommended temperature should be 49°C (120°F), and the water pressure should be 20 to 120 pounds per square (psi).
Should the above suggestions prove ineffective, please give us a call. We can be reached at 800-374-4432, and available Monday through Friday from 8:30 am-8 pm EST.
Regards-
Derrick
- Pros mentioned:Cleaning performance, Noise levelCons mentioned:Rack design
Rated 3 out of 5 stars
It's an Ok appliance
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Good : This dishwasher is super quiet. Hard to tell it running at times. It cleans the dishes well. The Bad: Poorly designed bottom rack. It's great if you have 40 plates , but it's difficult to impossible to get bowls in positions that don't waste alot of space . A set of rack tines fold down on the bottom , but it doesn't really solve the space/placement issue. Definitely pay attention to the rack design before purchase.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Thank you for sharing your dishwasher experience with us, MicMason. We are constantly working to improve our selections/features and ensure that we’re meeting our customers’ needs. In the meantime, you may find that checking your Owner's Manual for proper loading of your dishes including tips and illustrations. I hope this information is helpful. Kindly, Courtney
- Pros mentioned:Cleaning performance, Noise level
Rated 5 out of 5 stars
fantastic dishwasher!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this dishawasher is very quite.cleans very well has fantastic features.when I installed it I was impressed by the build quality of this unit.it is very solid.my wife absolutely loves it.we have always had good luck with Frigidaire my wife was looking at Samsung and lg,but we decided to stick with an old American brand that has treated well in the past.this dishwasher is built like the old days very well and to last!also it looks very nice and the green led that lights the floor is a nice touch to know when dishes are done.
I would recommend this to a friend - Cons mentioned:Reliability
Rated 1 out of 5 stars
Expensive repair hassles
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We bought the Frigidaire Gallery Dishwasher new when we renovated our kitchen to match the other new Frigidaire appliances. It stopped working one week after the warranty expired. It would only display an i20 error. Customer service was horrible. They refused to replace it and only conceded to pay for the parts. We had to pay for the repair. Less than a year later, we started getting interrupted cycles and i20 errors again. We suffered through another year of restarts and breaker resets before finally junking this lemon for another brand this week. It was only 3.5 years old. We always followed manufacturer's recommendations, including detergent. It is definitely not a durable good and Frigidaire does not stand behind this product. Avoid this one.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Thank you for sharing your review, ConsumerReviewed. We are terribly sorry to hear about the inconvenience you have encountered. We do hope that you will reconsider Frigidaire for your future appliance needs. -Jennifer
- Cons mentioned:Reliability
Rated 1 out of 5 stars
Watch out
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this dishwasher for the brand and performance. After two months of use it stopped working and did not show any error codes. I called Electrolux and 5 days later a repair man shows up tears it apart and tells me the main board went out and he would have to order a new brain module. I would have to wait another week for the part and installation. After spending good money on a dishwasher that was high on my list it turned out to be a super lemon. Plus the service made us wait almost two weeks for a repair. This will make me think twice before purchasing another Frigidaire product. What really is upsetting is after purchasing and installing it the dishwasher has to be removed again and I do not have much confidence that it will keep going for years to come after this repair.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Bigj, thank you for your review. I regret that you are having difficulties with your dishwasher. We hope your experience with our repair service went smoothly. Please feel free to contact us directly at 1-888-203-1389 Mon-Fri 8am to 8pm and Sat 9am to 6pm EST if you should have any additional concerns. –Jennifer
Rated 1 out of 5 stars
Buyer beware, no longevity
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We've owned this dishwasher since 05/2018 and as of this writing, 02/2021, it seems like we've had nothing but issues with the control panel. Overall, it does a good job cleaning the dishes and is easy to maintain. However, the control panel was replaced once within the first year of ownership and is acting up again. The technician who replaced the first one said it's a common issue with these. Basically, the buttons stop working, specifically the Start button. I'm extremely disappointed and hope Frigidaire can make it right.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hello, Ammills01! Thank you for your review. We are sorry to hear about your concerns with the control panel of your appliance. We would like to see how we can make things right for you. For further assistance, please connect with us by chatting with one of our live agents Mon-Fri, 8:30 am - 8 pm EST. -Briana
- Pros mentioned:Cleaning performance, Noise level
Rated 5 out of 5 stars
Prop 65 compliant, Excellent Performance
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very quiet, sparkling clean and dry dishes all the time, my unit is made in Italy, great quality, is also is Prop 65 compliant.
I would recommend this to a friend





















