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Customer reviews

Rating 4.2 out of 5 stars with 564 reviews

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  • Quality

    Rating 4.5 out of 5 stars

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86%would recommend to a friend

Customers are saying

Customers are delighted by the LED lighting, spacious interior, affordable price, smudge-proof body, and stylish design of the refrigerator. However, some customers have expressed concerns about the noise level, particularly the ice maker and water dispenser, as well as the occasional difficulty in operating the drawers smoothly.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 564 reviews
  • Rated 5 out of 5 stars

    We love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very happy with our new Frigidaire. Looks great too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better refrigerator than I thought it would be

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very good appliance by frigidare, I'll get a dishwasher next

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All kinds of room and especially like the inside lighting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mothers day present for my mother. She Loves it!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very roomy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it!!! Keeps fruit and veggies fresh longer.

    I would recommend this to a friend
  • Cons mentioned:
    Drawers

    Rated 1 out of 5 stars

    Very disappointing adventure for a new fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not recommend the side by side Gallery to anyone! Open any of the drawers and its like running your fingernails down a chalk board. I wrote to Frigidaire, solution put cooking oil on it.... Really??? For the cost of it you should not have to put cooking oil on the drawers to open them.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrigerator!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this refrigerator, everything about it is great!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    The refrigerator side freezes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Someone came out to fix it and ordered a new part. It took 1 month to get the new part installed and the refrigerator side still freezes.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    great fridge great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product works great... great and fast ice maker

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    It's pretty though. :(

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge is pretty and looks great at first! Unfortunately, looks can be deceiving! First the bumpers started falling off after only a month and now everything else is falling apart on the inside. The shelves are breaking left and right and I haven't even had the fridge for not even a year yet. Very disappointing! :(

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    great value and space

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it ...great value. ..extra large. ...recommed

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Our refrigerator is perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a HUGE issue when installers could have had a part handy to finish the installation to a copper line, but didnt.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    No finger prints

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s smudge free, so it’s perfect if you have kids.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad experience, worse customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this as a display or open box item. I was told by a manager that it had been a display model but when it was delivered there were several used baggies inside! It was very dirty and smelled bad. It had been used and the water line was broken off. It was obvious a return NOT an open box item. I called to complain but no one was interested. I was offered a $75.00 discount for the trouble which was insulting. The people on the phone simply didn't care. The delivery men were incredible, very helpful, polite, and professional. I refused delivery and now have to start looking all over again. Terribly disappointed.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not as what Sale person says

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased displayed items and once it arrived to house, there were more damaged out side of body also broken and missing parts inside. Next time no matter what sale person says, will not purchase display items. bad experience with company and sale rep.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Space
    Cons mentioned:
    Ice maker

    Rated 4 out of 5 stars

    Good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love all the space in this model, but.... Cons: the door compartments (baskets, whatever you want to call them) fall off! Food goes everywhere. Same in the freezer. The two baskets on the bottom do not fit correctly and fall off (at least they just fall down, not off). The ice comes out so fast and goes everywhere (there is always some on the floor after it dispenses). Pros: The water feature is nice and you only have to replace the filter about once a year. The temperature is great. It always looks clean. It is easy to clean (inside and out). Lots of space.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice unit with nice features for the price. However, unit is not maintaining proper temp. Have had service calls but they are still baffled. Would recommend picking a different make than Frigidaire. I figured the Gallery Series might be okay but apparently that is not the case.

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Hello TMonk, thank you for your review. We hate to hear that you are experiencing cooling concerns with your new refrigerator. Please contact us directly, we would like to learn more and see where we can help. Kindly, Jennifer Frigidaire

  • Cons mentioned:
    Noise

    Rated 5 out of 5 stars

    Smudgeproof Stainless Steel Fridge!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Frigidaire seems to be the only brand with finger-proof stainless steel, and for a rental house with a family, this was a key criteria. Best stainless steel fridge for the price. I love the side-by-side set-up, and this new model has cool lights running down the inside front of the fridge and freezer. I chose this slightly upgraded model with glass shelves in the freezer. The fridge does make a brief (3 second), loud noise occasionally, which I think is the ice maker filling up. You need to buy a separate water line when making this purchase (SKU 9089657) $29.99!! I did not, and it was a complete hassle to have to go back to the store to make this purchase and arrange for the installer to come back. I asked the installers which brands are the most reliable/fewest repairs, and they said Frigidaire and LG are the most reliable. They said to avoid Samsung Refrigerators (that Samsung has not figured out how to successfully make refrigerators yet), and to avoid Whirlpool.

    I would recommend this to a friend
  • Pros mentioned:
    Led lighting, Spacious

    Rated 5 out of 5 stars

    EXCELLENT PRODUCT AND PRICE VALUE

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had my new Refrigerator since Sep18 2015 and love it. Looks beautiful in my kitchen. The Led lighting is great and lots of room in both the freezer and refrigerator. The unit is very quiet. The ice maker and water feature are great and problem free. The Gallery line is a very good product and a great price value. I also purchased the 5 year extended protection plan which was reasonable.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 3 out of 5 stars

    This is my 2nd (& last!) Frigidaire

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought our first Frigidaire 14 yrs at Best Buy and it started going out a couple of weeks ago. After shopping & researching we had it narrowed down to this model of the Frigidaire & a Whirlpool. We decided on another Frigidaire because of reviews on Consumer Reports. It was delivered the day before yesterday and so far, we are disgusted. The ice maker is not working properly. It took over 24 hrs to start producing ice...so we thought maybe that's just standard. Well, now it has a huge "bar" of ice (like instead of small pieces, it's one long solid piece all the way across) stuck in it after only producing 4 cycles of ice. We called GeekSquad and it was going to be approx 3 wks before they could send someone out. Not acceptable. However, Frigidaire is sending someone in 3 days. Also, the freezer will not keep our frozen fruit or ice cream frozen/firm unless it's set on -4 or -6. The delivery people said to set it on 0 but things weren't frozen solid enough. Also, you are forced to take the ice cream shelf off if you want to manually get ice from the tray (poor design!!) Our last Frigidaire had a door on the ice tray you could reach into with a small cup. So with the design of this model# in the Gallery, be prepared to use only the door ice dispenser---but we have yet to be able to get any useable ice since it's not working and you have to throw the first few batches out with the new fridge. The looks of this fridge are super nice & I love the refrigerator side of it. The smudgeproof is so nice! Frigidaire customer service was very nice, concerned & ready to help when I called about the issues. However, if this is not going to be an easy fix, we will have to contact Best Buy for an exchange before our 15 day time period is up. If that happens, we'll be going with the Whirlpool. I expect an appliance like this to last several years, but right now I am NOT confident that's going to happen.

    No, I would not recommend this to a friend