Customer Ratings & Reviews

NO WIRELESS MODE ON XBOX. This is disappointing because it’s advertised as wireless - not only pc wireless

Weird connection is mid at best. Keeps disconnecting and reconnecting at the worst times.

Guess it's my own fault for not realizing this isn't wireless for the XBox.

Not wireless for the series x. Product description is misleading

This IS NOT a wireless controller for the Xbox. The specs on this controller are incorrect!

Is it ok controller but I might return it back we’ll see

Have had this controller for 2 months RT went out.

I recently purchased the G7 Pro Wireless (White) from Best Buy. I’ve been using it on my Xbox Series X. I updated the firmware, I’ve tried different headsets and different cords, and I’m still having an issue. My microphone is too quiet. In-game chat, Xbox Party, and Discord all report the same - my party says my microphone is extremely quiet. I’ve followed all the guides I can to try to fix it but no avail. I have tried my wired turtlebeach headset, my new IEM headphones, and I’ve tried using an aux splitter to use my professional microphone instead - all are too quiet. Again, I’ve updated and gamesir software, tried different cords, different mics, and the only way I get it to go away is when I switch to my Xbox elite 2 controller.

This does not compare to the Xbox Elite Series 2 controller. The paddle buttons on the grip are heard to press while playing. The d pad does not function properly either.

Avoid this controller. So far, the G7 HE is much better and much cheaper. The Pro d-pad feels and sounds terrible. It’s not a very positive click or feel. The makes a tinny high pitched noise when you release it just right. It happens often though. The triggers when set to mouse click mode do NOT “Hold”. They just press and release even if you continue holding them. It’s definitely not supposed to do that. Also, the home button thinks I’m holding it when I’m just pressing and releasing. Now, I’m having to deal with the warranty instead of Best Buy returning it, so 1 star for Best Buy as well.

I love ALMOST everything about this controller. However, I’ve gone through 2 in 2 months, due to RT issues! It even shows that the RT is hit and miss when pressed in the software. I know I have a heavy trigger finger, but come on! You have to make the switches more durable.

Absolute garbage controller. Worked for 2 and a half weeks and now will not connect to anything. Do not waste your money. Complete scam.

Squeaks at the slightest touch, the buttons feel squishy, and the short travel triggers feel like you're breaking something

The first few weeks were great. The controller died after it was charged up.It no longer would connect to the xbox.

Pretty decent for what you are paying for. The d-pad is a bit akward.

The d-pad button gets very touchy unable to push 1 single button without pushing another.

The buttons are loud clicky, and squeaky. D Pad absolutely sucks, mine is getting stuck. The only good things seem to be the sticks and triggers. I've tried lots of controllers btw, id give this a 4 out of 10

This controller has a MAJOR design flaw. When the trigger stops are enabled, the trigger input cuts in and out. This is a hardware issue that happens to EVERY model within a few weeks of use. This will happen to every single unit. Do a quick Google search on this issue before purchasing if you don't believe me. Best Buy won't let me return the controller because I am just barely outside the return window, so now I have to get a warranty replacement from Gamesir every few weeks for a year until the warranty ends. Stay as far away from this company as possible and pay the extra money for the new ROG Raikiri II or Razer Wolverine V3 Pro.

This controller will not stay connected. I wish I could return it but Best Buy only gave me 2 weeks. It was a gift so it didn’t get used right away.

Very solid controller, sadly has no Linux support. Even basic drivers to play Minecraft hava