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Customer Ratings & Reviews

Your price for this item is $359.99
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The comparable value price is $899.99

Customer reviews

Rating 4.7 out of 5 stars with 186 reviews

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Rating by feature

  • Battery Life

    Rating 4.8 out of 5 stars

  • Durability

    Rating 4.9 out of 5 stars

  • Comfort

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers regard the epix (Gen 2) GPS Smartwatch highly, praising its excellent battery life, bright screen, and accurate GPS. Many appreciate its durability and lightweight design, finding it comfortable for everyday wear and fitness activities. The fitness tracking capabilities also receive positive feedback. While some users have noted inconsistencies with the heart rate monitor, overall sentiment towards the watch is overwhelmingly positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-186 of 186 reviews
  • Rated 1 out of 5 stars

    After Garmin warranty it will brake immediately.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a year of use, three buttons are stuck and can't be used anymore. Just a waste of money. After Garmin 1 year warranty it will brake immediately.

    No, I would not recommend this to a friend
    • Brand response from GarminProductExpert
      Posted .

      Thank you for your review and experience with the epix (Gen 2). We would like to discuss this further over email. If you would please email us at product.support@garmin.com. Garmin Garmin

  • Pros mentioned:
    Battery life, Gps

    Rated 5 out of 5 stars

    Adventure & expedition

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The watch is truly cool battery life unbelievable gps very accurate Only changed the watch band to black leather

    I would recommend this to a friend
    • Brand response from GarminProductExpert
      Posted .

      Thank you for your review. Garmin Garmin

  • Rated 5 out of 5 stars

    My next watch will definitely be a Garmin

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My next watch will definitely be a Garmin, and I’ll definitely buy it from Best Buy! Great experience all around. Love it for health since it’s exactly as advertised

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Durable fitness watch.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is solid watch.The saphire glass is scratch resistant.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    So, so watch

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OK watch. Pulse & Oxigen levels are not accurate. sleep statistics are mediocre. If you are awake but laying still, it reads that you are in like sleep. Expected more for the price.

    No, I would not recommend this to a friend
    • Brand response from GarminProductExpert
      Posted .

      Thank you for your review and experience with the epix (Gen 2). We would like to discuss this further over email. If you would please email us at product.support@garmin.com.
      Thanks Jenny Garmin

  • Rated 1 out of 5 stars

    Garmin’s customer service is a disappointment

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What good is a fitness device with inaccurate heart bpm? Perhaps most of the other +++++ reviews are paid? Over the past 10 yrs, this is my 8th and last device from Garmin. A total disappointment with its gross lack of accuracy, hardware failure (within the past 48 hours it froze twice, could only correct it by letting the watch battery drain completely and then recharge it). Software design and options are mediocre, annoying at times and inefficient. To make matters worse, Garmin’s customer service is an even greater disappointment with its gross lack of professionalism, incompetency and no respect for Garmin patrons (durring all my 12 encounters and 7 hours I’ve wasted with them)!

    No, I would not recommend this to a friend
    • Brand response from GarminProductExpert
      Posted .

      Thank you for your review and experience with the Epix (Gen 2). We would like to discuss this further over email. If you would please email us at product.support@garmin.com.
      Thanks Jenny Garmin