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Customer Ratings & Reviews

Your price for this item is $479.99
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The comparable value price is $599.99

Customer reviews

Rating 4.6 out of 5 stars with 388 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Durability

    Rating 4.7 out of 5 stars

  • Comfort

    Rating 4.6 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers regard the Fēnix 5X Plus Sapphire Smart Watch as a durable and easy-to-use fitness watch with an outstanding battery life. They appreciate its music storage, GPS tracking, and heart rate monitoring capabilities. However, some customers find the display hard to see, and others feel that it is overpriced and a bit heavy.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-4 of 4 reviews
  • Pros mentioned:
    Durability
    Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    Garmin 5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice watch, well built, gps seems to be a bit more accurate than my other fitness watch. Haven’t used music functions but I like the durability and design so far. A little heavy but not uncomfortable

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    So Far So good!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this in April. Its a step up from the previous Garmins! It offers so many services, I am learning every week! Its definitely heavier, so you gotta get used to it. But its no big deal. I run and walk daily. So I get much use for it. Definitely worth the price of admission, if you run 5 days a week!

    I would recommend this to a friend
  • Cons mentioned:
    Price, Weight

    Rated 1 out of 5 stars

    Garmin dropped the ball with this watch.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Garmin dropped the ball with this watch. As a triathlete, I would NOT recommend this watch. 1) It's heavy. Did you ever race? You don't want to carry anything heavy. 2) It's doesn't track very well. Cannot pick up GPS quickly. Garmin this is what you do. And you are starting to stink at it. Could it be because the watch is incredibly waterproof? 100m Is this the reason for the excess weight, and the poor GPS? I don't know maybe. Other things. Cannot access my home WiFi when the SSID is hidden. Really? That is unacceptable. Garmin should be able to program and fix this. But have they? No. Cannot access my Bluetooth headphone. What? Really? Support from Garmin said to me, buy a more expensive headphone. Really? That is their answer, after I spent $650 dollars for their watch. I have a better idea, I'll keep my cheap Blutooth head phone and return your watch instead. Coros makes a better watch than your Garmin for 1/3 the price. It's light weight, tracks GPS better, waterproof, works with hidden WiFi SSID. If you are a triathlete give Pace 2 a try.

    No, I would not recommend this to a friend
    • Brand response from GarminProductExpert
      Posted .

      Thank you for your review and your experience with the Fenix 5X Plus. We would like to discuss this further over email. If you would please email us at product.support@garmin.com.
      Thanks Jenny Garmin

  • Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Good sports watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a Garmin watch lover. The Fenix is doing great although the weight is a little bit too much at the beginning.

    I would recommend this to a friend