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Customer Ratings & Reviews

Your price for this item is $479.99
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The comparable value price is $599.99

Customer reviews

Rating 4.6 out of 5 stars with 388 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Durability

    Rating 4.7 out of 5 stars

  • Comfort

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers regard the Fēnix 5X Plus Sapphire Smart Watch as a durable and easy-to-use fitness watch with an outstanding battery life. They appreciate its music storage, GPS tracking, and heart rate monitoring capabilities. However, some customers find the display hard to see, and others feel that it is overpriced and a bit heavy.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 388 reviews
  • Pros mentioned:
    Fitness tracking

    Rated 5 out of 5 stars

    Fitness

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was pressured into writing a review to earn 25 bonus points from Best Buy. It is a great watch though. I use it to monitor my fitness, especially when cycling. Best Buy is also requiring me to write a review of at least 50 characters, which is ridiculous.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Overall great watch

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    im a mountain biker and i was looking for smartwatch that can track my sport activities. i did little research and garmin fenix 5x plus way better than apple watch series 4 because battery life is way better and design is cool and solid.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best watch ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this watch. Im still trying to figure out all the functions. i use it when i go to the gym. Wish it could jave neen compatible with pandora radio. But its all good. I do have a heart condition and i use it for that. Overall its all and more then i expected.

    I would recommend this to a friend
  • Pros mentioned:
    Durability

    Rated 5 out of 5 stars

    I love this watch!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This watch is one of my better purchases. I’m a firefighter & it fits perfectly with my work activities along with my day to day at home. Great for the outdoors and it’s very durable. No complaints here! Thank you Garmin! Customer for life!

    I would recommend this to a friend
  • Pros mentioned:
    Durability

    Rated 5 out of 5 stars

    The best multi-sports watch available!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had several Polar watches (RS300X, FT80, V800) and was a Polar enthusiast until now. This is my first Garmin watch, and the functionality (wrist based heart-rate monitor) and amount of tech/data are unmatched.

    I would recommend this to a friend
  • Pros mentioned:
    Fitness tracking

    Rated 5 out of 5 stars

    Fenix 5x plus

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally upgraded and glad I did. This watch is everything I was looking for. I really wanted to focus on my fitness this year and it’s come through like a champ. Plus I got it on sale so that’s a huge plus.

    I would recommend this to a friend
  • Pros mentioned:
    Durability

    Rated 5 out of 5 stars

    So many functions

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this watch. It needs a better guide on how to use all the functions. Still haven't figured out all the functions, there are so many. The ones we have work great

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    easy to operate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was inspired by someone I knew to try something and keep track of what I did. This GPS watch helped tremendously to continue to inspire me by being convenient and easy to set up and continue to interact with.

    I would recommend this to a friend
    • Brand response from GarminProductExpert
      Posted .

      Thank you for your review. Garmin Garmin

  • Pros mentioned:
    Fitness tracking

    Rated 5 out of 5 stars

    Awesome Watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing watch with so much capabilities. The ability to listen to music while running and recording your run patterns, heart rate, and route without a heavy phone in your pocket beats every other competitor out the water.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great sports watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use to track all my training activities, running, trail running, cycling, swimming. The maps are great. Fantastic battery life. Wear as my everyday watch. Probably more functions than I will ever use, but absolutely love it.

    I would recommend this to a friend
  • Pros mentioned:
    Durability

    Rated 5 out of 5 stars

    Garmin Watch

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent watch. Needs to be touch screen and also needs to have the option to talk into your watch. Holds up very well and takes some time to get use to. Hard to figure out at first.

    I would recommend this to a friend
  • Pros mentioned:
    Fitness tracking

    Rated 5 out of 5 stars

    This watch does it all

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this watch! I can record my miles on my indoor Peloton bike as well as outside hiking and mountain biking. I get my heart rate on my wrist without needing a chest strap.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great smart watch for Ultra Trail running

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Superb battery life, in normal and GPS mode. Topo maps are great and the display is clear and big enough to understand your position on the ground and navigate. This is my fifth garmin watch and I’ve always been happy.

    I would recommend this to a friend
  • Cons mentioned:
    Display

    Rated 4 out of 5 stars

    Very Happy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only problem I have had has been figuring out the buttons after having a touch screen for years. But the buttons have been great in that I don't accidently trigger something that I didn't mean to, only to discover hours later.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    saved my life (maybe)

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this watch is amazing for so many reasons, but let's talk about the pulse oximeter for a sec. One night last summer, it buzzed when my O2 sats were dangerously low it woke me up from a (near) dead sleep. When I woke up, watch was buzzing like crazy because of an extra app I had randomly installed luckily. I was breathing heavy, trying to catch my breath, The options this thing does are insane, the bands you can put on this are great (don't buy the Garmin ones, they're overpriced, you can find offbrand at other places) This watch is well worth the price you pay, and if you are lucky enough to have a company that assists in well-being subsidies, you're set!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Garmin solar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This watch is amazing, it’s not loaded with unnecessary bells & whistles but it does have every feature that and outdoor enthusiast is looking for.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great fitness / hiking watch!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This watch is feature packed and can take a little time to master, but it gives you robust metrics for fitness. Plus, it syncs with my iPhone using the Garmin app and provides weekly statistics. The HR monitor is also something I refer to several times a day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Seems to be very accurate

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had several Garmin products over the years and each one keeps getting better. Their customer service is excellent in my opinion and experience. Each time I have had an issue I called their customer service and without issue I have had it resolved. I guess that is why I keep going back to them. The watch can do anything you ask it I probably don't even use all the feature because it has some much to offer. It's expensive but it's worth it. And getting it from Best Buy is also and added benefit. BB has really step-up their game with knowledgeable people to help you get the product you need.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the watch. It gives me the info I need when I workout. It is pricy. It is a complicated watch, but with time anyone can learn everything it has.

    I would recommend this to a friend
  • Pros mentioned:
    Durability

    Rated 5 out of 5 stars

    Upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Switched from an Apple Watch series 2 to this. This is a fantastic upgrade that I am not so worried about damaging by things knocking into it. Very happy.

    I would recommend this to a friend