Customer Ratings & Reviews
- Model:
- 010-01733-00
- SKU:
- 5714913
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers often highlight the exceptional battery life, durability, and GPS capabilities of the fēnix® 5X Sapphire Smartwatch. Many users appreciate its fitness tracking features, price point, and user-friendly interface. While some find the watch to be on the larger and heavier side, they acknowledge its value for the features it offers.
This summary was generated by AI based on customer reviews.
Heart Rate Monitor does not work during Pool Swim
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I tried two different fenix 5x's and neither was able to track my heart rate during a pool swim. SInce this is my primary method of exercise, I decided to return it. I was very much hoping it would work.
No, I would not recommend this to a friendDon't buy it, Don't buy it, Don't buy it.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is just flat out bad. I've owned several devices which were 1/3 of the cost and were far better. The data is often inaccurate. Garmin effort to address issues is slow to non existent . This is still one of their flagship devices and support has nearly disappeared. Don't believe me? Join the Garmin forums. There's a few fan boys in there who would defend it to the end and mostly a bunch of issues that get entered and ignored until they fall off the screen. If you just want data to make you go ooooohhhh ahhhhhh. you'll be fine - it randomizes data nicely and draws pretty pictures. If you expect it to be accurate from one day to the next ....rolling on the floor, laughing my you know what off! I'm not talking a slight variance. I'm talking about registering a heart rate of 98 when the actual is 160.
No, I would not recommend this to a friendToo much money for simple problems
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Until Garmin can make a watch that doesn't increase your steps as you ride in a vehicle it's too much money.
No, I would not recommend this to a friendBrand response from GarminProductExpert
Posted .Hello,
Thank you for your review and sorry to hear about your issue of increased steps when driving. Garmin Activity Trackers are designed to track repetitive walking motion as steps. As your arm swings, the internal 3-axis accelerometer of the device will measure and record each complete swing as two steps. Occasionally, during certain activities, your arm may swing enough resulting in a small number of steps to accumulate. Examples include:
Driving a vehicle (usually due to rough terrain)
Taking a shower
A restless night of sleep
Brushing your teeth
On the other hand there are instances where a lack of arm movement may result in a loss of steps while you are walking. Examples include:
Pushing a stroller or shopping cart
Mowing the lawn
Carrying a bag of groceries or child
The overall accuracy of your daily step trends and goals should not be significantly affected by the above scenarios.
Thanks
Chris