Customer Ratings & Reviews

This watch has a lot of potential but there are variations in what displays the watch is coming with. Some have a distinct blueish washed out appearance when the back light is turned on. It's nothing like the display that is advertised the fenix 6 as having. If you don't think it's an issue look at comparison pictures and then imagine how you would feel if you got one of the blue screens compared to the dark black screen. It's obviously an issue at Garmin because the customer support is well versed in what to say and I was told they wouldn't replace it because they can't guarantee which screen I'll get and the "engineers say it's within specs". Of course they do because imagine how much it would cost them to do the right thing. I was willing to spend $750 dollars on a smart watch with no touchscreen or other perks that watches half the price have and Garmin didn't even try to placate me. I'm very disappointed in the watch and the company

Long story short - my phone does a better job at recording runs that this $700 piece of junk. Pace and GPS in this watch is absolute rubbish, sometimes I get a distance of 11.5 km for a measured 10 km route on road and other times it less than 9 km (compared with various different models which are more consistent). Garmin say there's a new feature called PacePro in this watch - which is one of the reason I bought this watch - but of course the pace is rubbish. Have reset the watch multiple times - waited for 10-15 minutes to get 'Good' GPS reception, but the same result as always. Had a similar experience with the fenix 5 series as well. I remember the days when Garmin was actually good - when they came up with the 735XT, but now university students can build more accurate GPS measuring devices than this. Go for this watch if you want a piece of jewelry, not if you are an athlete or want accuracy in your activities, or if you are aiming to improve your athletic performance. You can see in the activity screenshots how bad the GPS is - note: I have the latest updates on my watch and very long to start after acquiring GPS. A 23.5 km run got recorded as 21.5 (happens every time), and a 9.2 km run got recorded as 10.3 km - visible from the map.

HR monitor works once in a while.... Display is dim.... When it does actually read my HR it reads about 10 points higher than what it actually is. Very not happy with this watch.

I assume this was a great watch, however someone stole my credit card info and purchased this one so I never have actually used it.