Customer Ratings & Reviews
- Model:
- 010-01989-00
- SKU:
- 6257206
Rating by feature
- Battery Life
Rating 4.7 out of 5 stars
- Durability
Rating 4.7 out of 5 stars
- Comfort
Rating 4.6 out of 5 stars
Customers are saying
Customers regard the Fēnix 5X Plus Sapphire Smart Watch as a durable and easy-to-use fitness watch with an outstanding battery life. They appreciate its music storage, GPS tracking, and heart rate monitoring capabilities. However, some customers find the display hard to see, and others feel that it is overpriced and a bit heavy.
This summary was generated by AI based on customer reviews.
Not worth it
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Too big and the screen is very dim even at its brightest setting. Functionality requires a masters degree in engineering
No, I would not recommend this to a friendBrand response from GarminProductExpert
Posted .Thank you for your review and your experience with the Fenix 5X. We would like to discuss this further over email. If you would please email us at [email protected].
Thanks Jenny
Significant GPS Inaccuracies, be warned...
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am really disappointed with the GPS performance of this watch. I have been a huge fan of Garmin activity watches, having owned several generations of forerunners over the past 15 years and my latest prior to purchasing the 5X plus was the Fenix 3. The Fenix 5X Plus has significantly poorer GPS accuracy and loses GPS signal during runs, even while running in an open field with no obstructions around. Having trialed both the Fenix 5X Plus and the Fenix on the same run with the same GPS setting (and after all recommended fixes by Garmins customer service) found the 5X plus to way off, up to an entire mile on an 8 mile run! I have been really disappointed in one of the basic functionalities of the watch and would advise anyone looking for an accurate running/GPS tracking device to skip this product. Sadly let down Garmin.
No, I would not recommend this to a friendBrand response from GarminProductExpert
Posted .Thank you for your review and your experience with the Fenix 5X Plus. We would like to discuss this further over email. If you would please email us at product.support@garmin.com.
Thanks Jenny
Looks good but not accurate
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is not accurate in almost any sport I use it for. I use for running and walking and it doesn’t record distance properly. Sometimes it is 50% or more variance to actual. Used for skiing and tge same thing happened. Only thing that it works ok for is golf but it is basic distance to green watch when it comes to that. Bought for $950 a year ago. Waist of money.
No, I would not recommend this to a friendBrand response from GarminProductExpert
Posted .We are sorry to hear you are experiencing this unusual issue, the distance tracking is generally very accurate as it utilizes both the GPS and GLONASS systems. If your issues continue please contact Garmin Product support at 800-800-1020 or [email protected]