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Customer Ratings & Reviews

Your price for this item is $479.99
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The comparable value price is $599.99

Customer reviews

Rating 4.6 out of 5 stars with 388 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Durability

    Rating 4.7 out of 5 stars

  • Comfort

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers regard the Fēnix 5X Plus Sapphire Smart Watch as a durable and easy-to-use fitness watch with an outstanding battery life. They appreciate its music storage, GPS tracking, and heart rate monitoring capabilities. However, some customers find the display hard to see, and others feel that it is overpriced and a bit heavy.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 388 reviews
  • Rated 4 out of 5 stars

    Unfortunately a defective watch but...

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had lots of trouble with the GPS and compass was broken. Garmin customer service is great though and unfortunately my unit was defective. They tried hard to resolve issue but couldn't. I went to best buy and bought the Fenix 6. This watch is very very solid and not a dainty thing. It is already taking lots of abuse.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this watch!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased my Garmin 5X+ a few months back, and haven't taken it off since. Love all of the features and ease of use. The goals that update automatically as you reach them daily is a nice touch to keep pushing you is a nice touch.

    I would recommend this to a friend
    • Brand response from GarminProductExpert
      Posted .

      Thanks for the positive feedback, we are very happy you are enjoying using our product. Garmin

  • Rated 5 out of 5 stars

    Great sport tracker

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This watch is the best! It tracks on and off road running biking swimming and more. It seems to be the most accurate that I have used thus far. The solar charging is a plus but doesn’t charge enough to never have to plug in, but I’d say 2-3 weeks with no charge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Garmin Fenix 5X! This is the larger watch which works well for me as I a larger guy. This watch tracks all my sports and has GPM. Moreover, it gives me heart rate reading to help me on my workouts!

    I would recommend this to a friend
    • Brand response from GarminProductExpert
      Posted .

      Thank your for your review. Garmin

  • Rated 5 out of 5 stars

    Excellent fitness watch!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded to this from a Forerunner 735. It's a little bigger than the 735, but I got used to that quickly. Bought it primarily for the pulse Ox and viewable maps. Both work as expected. I think this watch is the bomb - it's way more than a watch.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great features

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the battery life on it and all the features it comes with..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What's this thing on my wrist?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't worn a watch in many years, too many to count. I haven't taken the Fenix 5X Plus off since I got it (minus to charge and shower (yes I know I can shower with it on)). I love this watch. Great battery life thus far and loving the feedback I get from the device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Durable super fun!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using this watch for 1 month it work very good the maps are intuitive and the apps. Use Garmin Connect to avoid excessive clicking when exploring and adding apps. Once I got past the intial learning phase over 3 days it was breeze to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love this Garmin. This fall they came out with an update that allows people to use spotify premium and download music. Dont need my phone during runs anymore. The price is high but I consistently enjoy looking at my stats and pushing myself to improve.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best Smartwatch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im a smartwatch guy... it's actually a problem that's become annoying... until I picked up with watch. I no longer have am interest in switching between watches or trying the next new thing that comes out. My Gear S3 is shelved and this one takes the cake.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice watch if a little heavy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm generally happy with this GPS sport watch however I have a couple challenges with the product. The watch is very heavy and has taken some time to become comfortable. Also, the fonts are very small and hard to read given my "senior" eyes. I use primarily for golf and trail tracking.

    I would recommend this to a friend
  • Cons mentioned:
    Display

    Rated 3 out of 5 stars

    Garmin Fenix 5x plus saphire

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth the money. Display is hard to see, music is complicated to load, Menus take some time to learn. I returned and ordered the Forerunner 945. I love my samsung active 2 but they say garmins are the best for runners and i run 150 miles a month.

    No, I would not recommend this to a friend
    • Brand response from GarminProductExpert
      Posted .

      Thank you for your review and your experience with the Fenix 5X Plus. We would like to discuss this further over email. If you could please email us at [email protected].
      Thanks
      Jenny Garmin

  • Rated 4 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros *Functions of the watch are great * can change colors of bands * able to read in direct sunlight Cons *watch band seems flimsy & cheap *doesn't come with a cover over the charging points . This has to be purchased separately *should be brighter colors to read at night

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy hiker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my husband who enjoys his hiking. He is very pleased with it so far. The only negative thing is the flashlight doesn’t seem to be very bright. Other than that it gets 2 thumbs up!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worst watch i ever have

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just used for few weeks and the watch was freezed up i thought was software i try to fix it but i couldn't the watch brand new

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Barbie USA 2021

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent watch. Very very useful It is on Day to day activities. Comfortable to wear. And it is a watch that keeps perfect time. Information is easy to retrieve

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding. Works well next trade up will be the new Garmin Ascent that is a scuba dive computer plus all of this. Ordered an additional Garmin that has world wide tracking and transmission SOS as well Garmin Rocks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything I hoped for

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Previously had the vivoactive 3 and I didn't enjoy the button scheme, touchscreen, or side swipe function. This watch takes all of that away. GPS is reliably accurate and the watch just looks amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Swiss Army Knife of watches

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has everything that I needed. It works out perfectly for taking hikes with the GPS maps, tracking of my elevation, distance, etc. I also really like that it has the sleep activity tracking as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Little bigger than the previous Garmins I have worn, but Garmin is the only way to go when it comes to watches. This watch does everything except drive my vehicle

    I would recommend this to a friend