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Customer Ratings & Reviews

Your price for this item is $389.99
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The comparable value price is $599.99

Customer reviews

Rating 4.7 out of 5 stars with 623 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers often highlight the exceptional battery life, durability, and GPS capabilities of the fēnix® 5X Sapphire Smartwatch. Many users appreciate its fitness tracking features, price point, and user-friendly interface. While some find the watch to be on the larger and heavier side, they acknowledge its value for the features it offers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 623 reviews
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Solid Timepiece

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Watch meets all demands I expected. Concerned with the durability of the case with bumping into things and scratching the finish after reading some of the reviews, although have not seen a issue. Battery life is awesome, sure beats a previous fanboy watch anyway I had.

    I would recommend this to a friend
  • Pros mentioned:
    Durable

    Rated 5 out of 5 stars

    Pull the trigger!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't recommend a better watch for the outdoorsman or tri-athlete. I've used this watch for so many things from golfing, hiking, working out, and even for my first of many triathlons. It has held up amazingly.

    I would recommend this to a friend
  • Pros mentioned:
    Price
    Cons mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Color?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent device for the price. Expected more from the color screen.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best Buy, pls stock original black bands n store.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great watch. You won’t find a replacement black silicone band in stores. Only in store replacement options are a orange silicone or metal band.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding GPS/fitness watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Taken by itself, the Garmin fenix 5X is an excellent GPS/fitness watch. It starts with the to-be-expected step and stairs counters, and adds standard and customizable activities and full-time wrist-based heart rate tracking. It is water resistant and can track your pool laps too. The big attraction with this watch is standalone mapping and routing. Where other GPS watches show the route you've just walked or run as a squiggly line on a blank background, this one can display it over a street or topo map. Other customizations in the form of downloadable watch faces, applications, activities, and widgets are also possible. If you're upgrading from a fenix 3 HR many of these features sound familiar since the 3 HR is a very capable device-- mapping is the major differentiator between the two models. If you're upgrading from a fenix 3, you get the addition of a full-time heart rate monitor and mapping but lose some battery life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top quality product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I heard my squad leader and platoon leader talking about this watch. Beore then I had never heard of it. I purchased the Fenix 3 at the PX on sale and had it less than a month when I read that the Fenix 5 was coming out. I ordered the Fenix 5x Sapphire and sold my 3 to another soldier. It is a great watch to have in a tactical military environment. I bought it for my current deployment and it has not let me down. Several of my soldiers are getting the same watch because of my recommendation. From a soldiers standpoint, this watch is loaded with features including "Jumpmaster", "Tactical", and others that cater to our needs. From a fitness standpoint, everything you need to track your health and fitness goals are but into this device as well. It is considered a Personal Electronic Device (PED) so it is forbidden in certain areas where classified information is stored or discussed and other areas of OPSEC concern.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the way it look

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This watch is great I like the way you can customize and the # are just rite to read

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extraordinary watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every trail runner must have this extraordinary watch. It's an indispensable tool.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with this watch. It does all the stat tracking I was looking for.

    I would recommend this to a friend
  • Pros mentioned:
    Gps

    Rated 4 out of 5 stars

    Great All Around Watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third Garmin purchase and so far it’s been great. It does take some time figuring out how to navigate through the various setting but once you figure it out, you can easily start customizing it to your liking. GPS works great. Wasn’t a fan of news, text, and call notifications on my wrist so I disabled these right away. Still playing around with other workout settings.

    I would recommend this to a friend
  • Pros mentioned:
    Durable

    Rated 5 out of 5 stars

    Extremely tough watch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being in law enforcement I was worried about cracking or scratching the face of the watch. It’s taken a ton of abuse in just over a month and only has a small scratch on the outside bezel. The features of this watch are awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Awesome fitness watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This watch tracks all different activities. The battery life is really good. I don't really use the GPS so I'm unsure of how much that drains the battery. My only con is the price. It is overly priced especially compared to all the other fitness trackers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This watch is perfect for runners. Provides every bit of info you could want.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps me motivated to work out and to be outdoors. Would recommend 100 times!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great features and great user interface . The battery longevity is excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Huge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Huge watch but very functional can be a little complicated but very useful

    I would recommend this to a friend
  • Pros mentioned:
    Gps

    Rated 5 out of 5 stars

    cant live without and didnt know it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i am a avid hiker. i got this for a simple gps watch thats water proof and has topo maps... didnt think id use the app for fitness ect. uts completely changed the way i prepare for trips and workout. theres a reason garmin is rated number 1

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Watch to Watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, great all round watch, nothing better on the market. Waterproof makes it important for me, steps tracking, bike tracking and mapping all help make this the watch I wanted. Battery power lasting a week with full brightness on demand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome watch and does everything

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although this watch cost more than your average fitness tracking watch, it does everything you could ever ask for. As a bonus it offers golf gps tracking which is very easy to use. Being able to customize it to fit my needs is a great option.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    fantastic

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this watch is amazing. Have had galaxy watches and while it is not as loaded with touch screen it just plain works and has more features. Did i mention it can go a week without a charge.

    I would recommend this to a friend