Winter SaleEnds 1/19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $389.99
Clearance
The comparable value price is $599.99

Customer reviews

Rating 4.7 out of 5 stars with 623 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers often highlight the exceptional battery life, durability, and GPS capabilities of the fēnix® 5X Sapphire Smartwatch. Many users appreciate its fitness tracking features, price point, and user-friendly interface. While some find the watch to be on the larger and heavier side, they acknowledge its value for the features it offers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 623 reviews
  • Pros mentioned:
    Gps

    Rated 5 out of 5 stars

    Love

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome watch. Does everything I need GPS watch to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome watch!

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had this watch for a few years now and it is absolutely indestructible. It's been beat up and hit on walls, furniture, etc and it doesn't even have a scratch on it. I don't use the altimeter or barometer but I'm sure they work fine as with any Garmin product. Awesome watch, you won't regret it.

    I would recommend this to a friend
  • Pros mentioned:
    Fitness tracking

    Rated 5 out of 5 stars

    Great watch

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son uses it to track his work outs and he loves it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is it!

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this and it deserves 5 stars but then i realized the 6X was dropping so i returned it. If youre a serious athlete or someone that takes health tracking serious then this is for you. Ive had smart watched since the inception and nothing compares to a Garmin.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome watch for the sports enthusiast

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this watch for my boyfriend’s birthday. He is an avid cyclist and has used it mostly to track his rides, as well as swimming and running. He absolutely loves the user-friendly interface and beautiful yet durable sapphire crystal face of the watch. Thank you Best Buy for the awesome Christmas special!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fitness watch

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice watch but love the extras. Easy to use and works great

    I would recommend this to a friend
  • Pros mentioned:
    Fitness tracking

    Rated 5 out of 5 stars

    Train Watch

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great has all the feature you will need to help track to progress

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than I expected!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really can't say enough good things about this device, as it has exceeded my expectations! The more I wear it, the more I get out of it, in terms of it adjusting my step goals and giving me feedback on my progress. It also syncs beautifully with my Note 9 phone. I give this watch my highest reccommendation!

    I would recommend this to a friend
  • Pros mentioned:
    Durable

    Rated 5 out of 5 stars

    Love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tons of features. It’s durability is out of this world.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Ultimate Smart Watch

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Battery Life, clear screen and detailed maps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This watch was a great buy! I use it primarily for working out but I've also used it for cycling and the data it catches is remarkable. It serves a much more specific purpose than an Apple Watch. It's sturdier than Apple Watch and with the GPS functions and data capturing it can be very helpful. My only complaint is the hear rate monitor is inconsistent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Garmin Fenix 5x

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best hiking watch I ever owned. Finally has maps on the watch

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery life is the best part . Interface can be better.

    I would recommend this to a friend
  • Pros mentioned:
    Gps

    Rated 5 out of 5 stars

    Great smart watch

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for outdoor, gps, notification, and selection of face watch

    I would recommend this to a friend
  • Cons mentioned:
    Expensive

    Rated 5 out of 5 stars

    Great look

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic W/ lot of things. Great watch so far.Expensive!

    I would recommend this to a friend
  • Pros mentioned:
    Gps

    Rated 5 out of 5 stars

    Best GPS Watch

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best watch with gps on the market. Also best app with iOS

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product. But it could have been better.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This watch replaces my Garmin Fenix 3 HR. Lots of new features. I love the pre-loaded maps. The downside is they load slow. They could have popped for a little faster processor. There are still a few kinks in the software. Example I lose my watch face for 10 to 15 seconds when cycling through widgets. To be honest if you're on a tight budget you could buy the Fenix 3 HR and be just as happy. The only major difference is recovery guidance for heavy training. I recommend it. But be warned it's only a half step.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No complaints

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was between Garmin or Apple. I definitely made the right choice. These guys have been in the game for a very long time for a reason. Do yourself a favor and just make the purchase. You won’t be disappointed. Review the product on Garmin’s website and browse through the hundreds of apps you can download. It does everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding watch for runners

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a 62 years old runner - not fast but consistent. I had the Fenix 3 without HR monitor. I also needed to download workouts from trainasone.com. The updated firmware, additional capabilities and better screen were all reasons for the purchase. I was not disappointed. I haven't found a single thing that I would change!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great watch

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great watch much better than the 3HR sovaccurate

    I would recommend this to a friend