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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 352 reviews

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Rating by feature

  • Battery Life

    Rating 4.9 out of 5 stars

  • Durability

    Rating 4.8 out of 5 stars

  • Comfort

    Rating 4.8 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers admire the overall performance and outstanding battery life of this smartwatch, which many users consider the best they have owned. The device is highly praised for its accurate tracking capabilities, lightweight design, and comprehensive suite of features tailored for runners. While the interface is occasionally noted as being less intuitive, users remain very satisfied with the watch's functionality and reliable GPS performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 352 reviews
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Perfect watch

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing watch best feature is how easy it connects to your phone and also and the information you get once you finish your run also the battery is amazing it last up to 10 days which is perfect for me before i used to have apple watch and i would have to charge every night wich i couldnt track my sleep unlike this one. 100% recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Running focused

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coming from the Vivoactive 5, this not really an upgrade, but I wanted something more running focused and would not break the bank. This is it, especially if you are a new runner.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best Buy + Garmin = Rocks

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Garmin ! All time favourite ! Price , battery life basically all the features that no other brand can beat ! Thank you Garmin and Best Buy…

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great watch!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great watch and fitness tracker! Great service from employees, too! Much better than the Tyler Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like my forerunner 165 especially caming from the forerunner 55. Tge display is really bright and the battery life is still amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    First Garmin

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the watch, I mived from Apple to Fitbit to Garmin and I can say i love Garmin. I love the reports it guves me and the customization it allows me.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Good Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE my Forerunner. The battery charges fast and lady a few days and the customization of faces and workouts really works for me!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Cool watch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my first time using the Garmin watch and it has been a pretty good watch so far. I use it for the gym and recently started using it on my runs. The Garmin app paired with the watch gives so much statistics. I would say it is worth the price

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Lovely smart watch

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used this for cycling and running battery life is amazing and tracks your sleep couldnt ask for more would recomend 100 %!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For HR and sleeping indicators monitoring

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wear this watch 24/7 to monitor my heart rate and activity levels. It's especially important for me to track my heart rate while running—if it gets too high, I slow down. My previous model, the Forerunner 25, didn't have heart rate monitoring. I'm also using this watch to track my health and performance statistics.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Forerunner 165

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality materiales and wonderful smartwatch for runners.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best for the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Truly best bang for your buck if you’re a beginner-intermediate runner because of the features it offers although I wish I got the music edition the standard is best definitely recommend

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Reliable product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product. Good for beginner-mid level endurance athletes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great option for running and swimming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great option for running and swimming. I love this watch so far. I recommend this watch for training.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The elite gps watch of all time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it great functions. Nice touch screen too. Good data

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Garmin Forerunner 165

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mostly good, but had trouble getting GPS to connect. Call with Garmin was very helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Accuracy, Battery life

    Rated 5 out of 5 stars

    Great Watch - perfect for runner/lifestyle

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like this watch and the associated app. I mostly use it to track amount of sleep per day and heartbeat during weighlifting/running. The battery lasts super long, so I only need to charge it once a week even after running 2-3 times a week and weighlifting ~4 days a week. I've gotten pretty good data that has changed my training trends. Was originally worried about the accuracy of the GPS since I run in the city between large buildings, but I've only had to wait about 2 extra seconds for the GPS to connect and it's really accurate. Overall really sturdy (I've fallen on it on concrete and no scratches), long battery life, and really comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Accuracy, Battery life
    Cons mentioned:
    User interface

    Rated 4 out of 5 stars

    Functional but not very intuitive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Garmin Forerunner 165 does what it promises — it tracks runs, workouts, and daily activity reliably. The GPS is accurate, and the battery life is solid enough for regular training sessions. However, the interface isn’t the most user-friendly, and it takes some time to get used to navigating the menus. It serves the purpose for fitness tracking, but it doesn’t deliver a “wow” factor compared to other smartwatches I’ve tried. Overall, a dependable device, but ease of use could be improved.

    I would recommend this to a friend
  • Pros mentioned:
    Accuracy, Overall performance
    Cons mentioned:
    User interface

    Rated 4 out of 5 stars

    Great Watch but Busy Interface

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I finally wore out my Forerunner 45 to the point that it literally fell apart, and I had to get this guy. The watch is durable, as Garmin users know, and accurate, but I can't stand the new interface. Maybe because I made such a big generational jump, the software on this watch is a bit less intuitive, which means I have to fiddle when I am just trying to record a movement. Otherwise, great.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    The Best Smart Watch EVER!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this smartwatch to monitor my glucose levels, but to my surprise, this smartwatch does soooo much more. The battery life is insane. I can wear this watch for over 8 hrs and it is at 93% when I get home from work around 5 pm. Quick charging too, oh by the way, with the apps, you can create your own watch faces! Best smartwatch EVER!!!!!!

    I would recommend this to a friend