Winter SaleEnds 1/19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $319.99

Customer reviews

Rating 4.7 out of 5 stars with 100 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Durability

    Rating 4.8 out of 5 stars

  • Comfort

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are very positive about the Forerunner 245 Music GPS Smartwatch. They particularly appreciate the music feature, with many comments highlighting its convenience. The battery life is also praised for being long-lasting, making it suitable for running enthusiasts. The GPS is mentioned to be quick and accurate, while the watch itself is considered easy to use. Overall, customers seem very satisfied with the product and its features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Applied Filters:
Page 1 Showing 1-2 of 2 reviews
  • Cons mentioned:
    Headphone compatibility

    Rated 2 out of 5 stars

    Headphone compatibility is a major flaw

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really wanted to like this watch. I use it for long distance running, and it works great for activity tracking, just like my prior forerunner watches. But the music functions are not ready for primetime. The worst problem is that the watch only works with a handful of types of headphones. Don't just assume your favorite headphones will work. Garmin even has a page on its site listing the compatible 'phones -- and it's a tiny list. Lots of complaints about this on the internet. I kept wondering why different headphones would not pair at all, or would pair but not offer full functionality (volume buttons not working, pause button not working, etc.) I went through three different kinds before even finding that page, so do your homework before buying! Ridiculous that Garmin would release a watch with such poor bluetooth. I'm still going through the list of approved headphones looking for one that works and that I also like. Very frustrating so far. Another problem with the music is the Amazon music app. It's also buggy and not ready for primetime. Not sure if it's Amazon or Garmin at fault here, but it was useless for me. Fortunately, the Spotify app works well, so if you use that platform you should be OK. Also, the battery life isn't great. After a 4 hour run playing music and tracking, the brand new watch is nearly drained. It's enough for now, but if the battery degrades over time, it will become a problem. Finally, there's a bad design choice which might become an issue over time. The charging port is on the back face of the watch, so it rests against my skin. It gets gunked up with sunscreen and sweat every time I use it. I clean it out every time and so far haven't had a problem, but I worry it will eventually corrode. Prior forerunners had a better positioned port, so this wasn't a concern.

    No, I would not recommend this to a friend
    • Brand response from GarminProductExpert
      Posted .

      I apologize for your frustration. Unfortunately, we can't test all Bluetooth headphones. I've included the article on pairing headphones for your convenience.

      https://support.garmin.com/en-US/?faq=FnVJLBvvw51RfH3OE2YUO6

      As well, I've included the Fit and Cleaning instructions below.

      https://internalsupport.garmin.com/en-US/?faq=yAgOpDYLCe4ftSa9k0dQx7&searchQuery=Fit%20and%20cleaning

      If you are experiencing an issue with battery, please go to support.garmin.com where you'll find many helpful FAQ articles and video's on the functions of the device. You may also reach out directly to a product support specialist if you continue to have an issue.

      Debbie with Garmin Garmin

  • Rated 2 out of 5 stars

    Get an iwatch

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s ok nothing special and overpriced. I’ve had many fitness watches this is my least favorite for the price it’s underwhelming.

    No, I would not recommend this to a friend
    • Brand response from GarminProductExpert
      Posted .

      I'm sorry to hear you're disappointed with the Forerunner 245 Music. support.garmin.com offers many helpful FAQ's and video's on the functions of the device. As well, if you still need assistance you can reach out directly to a product support associate from that link.

      Debbie with Garmin Garmin