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Customer Ratings & Reviews

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Your price for this item is $449.99
The comparable value price is $599.99

Customer reviews

Rating 4.8 out of 5 stars with 288 reviews

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Rating by feature

  • Battery Life

    Rating 4.9 out of 5 stars

  • Durability

    Rating 4.8 out of 5 stars

  • Comfort

    Rating 4.8 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers are positive about the Forerunner 965 GPS Smartwatch, highlighting its impressive battery life and overall durable performance. Users appreciate the improved screen quality and accurate GPS, along with the extensive features and accuracy of the watch. The ease of use for multisport activities, lightweight design, comfortable fit, and sleep tracking capabilities are also well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 288 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Runner!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runner and love love love this watch! Was a Fenix user and still love the Fenix, but love this one more.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Garmin 965

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best watches I have ever purchased, has really allowed me to tune in to my fitness

    I would recommend this to a friend
  • Pros mentioned:
    Features

    Rated 5 out of 5 stars

    Best smart watch

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent watch, all premium features at resonable price. Very well customizable.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great fitness watch

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very well designed watch. Excellent fitness watch with lots of details about fitness. Great battery life. It lasted 1 month without charge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Forerunner for the WIN!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Out of all the garmins I have purchased this has been so far my favorite one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best customer service experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All the way from South Africa, it was an awesome experience buying from Best Buy, great staff with top customer service. I will be back in New York on my next holiday to grab some souvenirs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart and Excellent option

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coming from an Apple Watch and a Garmin Fenix 6. I really like the forerunner 965 watch highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    When fitness and data make a baby.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perhaps more information than you actually need. This is what happens when fitness and data fall into a romantic relationship and make a baby.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best running watch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced my Apple Watch for the forerunner and it was the best decision i have made in a while.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Screen scuffs way to easy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the watch but ive had it for less then a week and it has scuffs and scratchs on the screen from normal wear. I do not know how the watch will fair over time.

    I would recommend this to a friend
    • Brand response from GarminProductExpert
      Posted .

      I'm sorry to hear you're experiencing an issue with your Forerunner 965. Please go to support.garmin.com where you'll find many helpful FAQ's and video's on the functions of the device. If you still need assistance you can reach out to a product support associate from that link. Garmin

  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Forerunner 965

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve tested many GPS watches over the years, but the Garmin Forerunner 965 has truly raised the bar. Accuracy & Tracking: Whether on trails, track, or treadmill, the GPS is spot-on. Heart-rate, elevation, and pace — all data align with what I expect from a top-tier multisport watch. Features & Metrics: The race predictor, VO₂ max, training status, HRV status, load, and recovery features are next level. It's like having a personal coach on your wrist. Display & Interface: The AMOLED display is vivid and crisp — easy to read in full sun or dim light. The touchscreen + button interface is intuitive and fast. Battery Life: I get several days of mixed usage (workouts + daily wear) without needing to charge. For long events, it’s reliable too. Comfort & Durability: Lightweight and snug without digging into the wrist. The fiber-reinforced polymer build feels sturdy, and the titanium bezel adds a premium touch. Multisport & Smart Features: Great for running, cycling, swimming, and more — plus smart notifications, music storage, Garmin Pay, maps. It’s a complete daily plus training companion. Bottom line: If you're serious about your performance and want a watch that can keep up (and then some), the Forerunner 965 is a game-changer. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Screen quality

    Rated 4 out of 5 stars

    Amazing watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best smartwatch I’ve ever owned. Larger face, easy to read, . I use it for running trails . Watch the maps work properly. Good battery life lasts almost three weeks. Then charge it again. the downside the watch don’t have a speaker or flashlight ! stats galore. The heart rate and sleep monitoring is worth the price alone

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Garmin

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using my Garmin watch for several months now, and it’s hands-down the best fitness tracker I’ve owned. The GPS accuracy is spot-on, and the heart rate monitoring is impressively consistent. The battery life easily lasts a week with regular use, and the watch charges quickly. Garmin has nailed the balance between performance, durability, and smart features. Highly recommend for anyone serious about fitness tracking or who simply wants a reliable everyday smartwatch.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great Upgrade For Me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently upgraded from the VivoActive 4 to this watch and I have to say I like everything about this watch better. First and foremost the battery life is amazing. I charge it maybe twice a month with tracking 2-3 hours if activities 6 days a week compared to every other night with my old VivoActive 4. The HRV and sleep tracking is far better with this model as well. I highly recommend if you are thinking about it. This is my second garmin ever and the way it is performing two months in I am doubtful Ill need to buy a new watch again for many years.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Incredible Device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesitant at first to purchase the Forerunner 965 because I have not been a traditional runner and usually do weight lifting or indoor cardio (Bike, Rowing, etc). I pulled the trigger because the battery life is superb relative to my apple watch products and was looking for something focused on accurate steps. After purchasing the watch after watching many reviews I'm so satisfied. I'm motivated to workout more daily and love the easy and simple interface. I turn on DND . The only thing that is a negative for me is that Garmin Pay is not supported by my bank for touch to pay feature. Aside from this this watch is perfect for me, 30 male working in corporate america.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Screen quality

    Rated 5 out of 5 stars

    Absolutely loving my new Garmin Forerunner 965!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent watch! Bright screen, accurate GPS, and great battery life. Perfect for running and workouts. Worth it!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great watch for running and everyday use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I started running as a hobby a few months ago and I got this watch shortly thereafter. Previously, I would use my phone to record my runs on Strava, but it is much more convenient to record my runs using the watch: I just press the Start/Stop button a couple times and it starts recording. Plus, during the run I can see my stats by looking at my wrist instead of having to hold my phone. Things I love about the watch: - It shows notifications from my phone and I can send simple replies from the watch. - It tracks your sleep duration and quality, and you can see your last 7 days of sleep history. - It can show the sunrise and sunset times, which is nice because previously I would use the weather app on my phone to see that info. - It can also show the moonrise and moonset times, as well as the moon's current phase. I tested the battery life once with the display set to Always On, and I had to charge it after about 5 days. Since then I have set the display to not always be on, and it takes at least 10 days or so before I have to charge it again. It can store music and play it to another device via Bluetooth. I put like 2 GB of music onto it. I tried playing the music to my WH-1000XM4 and unfortunately the audio was choppy (kept cutting in and out). But I only tried that once, so I don't know if that was just a fluke. Overall, I really like the watch and I am glad I got it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Garmin Forerunner 965

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Garmin Forerunner 965 is an outstanding fitness smartwatch that delivers accurate and insightful tracking across the board. Its heart rate monitoring is consistently reliable, even during intense workouts, giving users confidence in their training data. The rest and recovery reports are another highlight, offering detailed insights into sleep quality and readiness so you can train smarter, not harder. Daily step counting is precise and motivating, seamlessly encouraging movement throughout the day while integrating well with activity goals. Perhaps most impressive is the VO₂ max tracking, which provides a clear picture of cardiovascular fitness and progress over time, making it an invaluable tool for runners and athletes looking to push their limits. Altogether, the Forerunner 965 combines advanced performance metrics with user-friendly features, making it one of the best fitness watches available today.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Great watch. Not so much for the company.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The New 965 Forerunner is a great smartwatch. Brilliant display which is easily viewable in the brightest of sunlight! The battery life is incredible as well. A week plus using GPS and music with daily runs. As for Best Buy, will never buy anything there ever again. Just happened to go online and saw the watch I just purchased 16 days ago is on sale for $100.00 less. Best Buy says sorry. I say see you later. Have been a customer for many years, not any more.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Screen quality

    Rated 5 out of 5 stars

    FORERUNNER 2023

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Previously, i have had both apple watch and samsung galaxy watch. Both of those were constantly having to be charged. I understand how much those watches had to offer, but I would rather have the battery life. I did my research and it was between the Garmin forerunner and the fenix. I choose the forerunner because it was a great option as far as affordability while still getting the long battery life i was looking for. The forerunner is a great. I love the big screen it has and i never have to charge it. (For me kit lasts about 2 1/2 weeks, so it seems like never. It goes down about 4% a day) It keeps track of everything health and im obessed! You can do challenges with friends or around the world! It gives you examples on how to make certain scores better, like sleeping better or stress levels. You still can see incoming text messages and phone calls, as well as answering them. I personally like that it doesnt have games and calanders etc like the other watches. It is definitely a watch that was made for me and my health. It has helped me become better. I do wish there were more wrist bands to choose from, but im sure that will come with time

    I would recommend this to a friend