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Customer Ratings & Reviews

Your price for this item is $249.99

Customer reviews

Rating 4.7 out of 5 stars with 1318 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.8 out of 5 stars

  • Durability

    Rating 4.9 out of 5 stars

  • Comfort

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers express satisfaction with the Instinct Smartwatch's exceptional battery life and durability. Many appreciate its GPS functionality for outdoor activities and the ability to track various health metrics, including heart rate and sleep. However, some find the lack of a touchscreen and the size of the screen to be drawbacks. A few customers also mentioned that the price point and interface could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 53 Showing 1,041-1,060 of 1,318 reviews
  • Pros mentioned:
    Gps

    Rated 3 out of 5 stars

    Multi function but difficult use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This watch is a low end model, but has a lot of great functionality. It was easy to setup, but I still have not been able to quickly use feature when I need them. It is not intuitive to me. But, viewing the stats on my phone about he heath things is great

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Nice watch

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great watch for the price works well and battery life is decent

    I would recommend this to a friend
  • Pros mentioned:
    Gps

    Rated 4 out of 5 stars

    So far so good !

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my fitbit with the Garmin - instinct. Works good so far.

    I would recommend this to a friend
  • Pros mentioned:
    Gps

    Rated 4 out of 5 stars

    Great watch

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great watch like all the functions GPS workout activities all great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Coolest watch for an outdoorsy person.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my fiancé as a gateway watch so we can see what kinds of watches he likes and it was a big hit. He loves it! He does a lot of mechanic and outdoor work so far it’s got no scratches. He really likes the aesthetic and how it feels on his wrist as well as it’s functions. 9/10 would buy again.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great watch but definitely no Apple Watch

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you’re a runner you will love this but if you’re looking for a feature rich device for everything else it’s lacking.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Features

    Rated 4 out of 5 stars

    Great device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great watch. Exactly what I wanted with the features I wanted as well.

    I would recommend this to a friend
    • Brand response from GarminProductExpert
      Posted .

      Thank you for your review. Garmin Garmin

  • Rated 5 out of 5 stars

    Second garmin watch

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good smart watch, had the vivoactive hr forever and finally had to upgrade! You can't upload new watch faces ( bummer) but they give you four or so that you can customize, I'm satisfied!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay but didn’t like

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We didn’t like the look. It felt like a child watch. We ended up going back to Apple Watch

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very easy to work, and has a decent battery life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than iwatch

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Great price and well worth it. Best Buy has the best around. Be a total tech member well worth it. …………………… app is great and so is the help.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ehh....

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I disliked it enough that I returned it, spent the extra money and bought the Galaxy Watch 46.

    No, I would not recommend this to a friend
    • Brand response from GarminProductExpert
      Posted .

      Thank you for your review and your experience with the Instinct. We would like to discuss this further over email. If you could please email us at [email protected].
      Thanks
      Jenny Garmin

  • Rated 5 out of 5 stars

    Tough Track and cheap

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this watch. Tough and does most of everything except Google pay at registers but i don't mind. Great satellite system to locatewhere you're at and track your health.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    wasn't what I expected

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The watch was ok i ended up returning it and purchased a gshock which was way better.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Happy watch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first I had trouble setting up my Garmin watch since it came with no instructions. After hooking it up to my computer, it went through the process of getting set up.It made me happy getting it working.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good not great watch

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great watch for running not so accurate when working out strength at the gym

    I would recommend this to a friend
    • Brand response from GarminProductExpert
      Posted .

      Thank you for your review and your experience with the Instinct. We would like to discuss this further over email. If you would please email us at [email protected].
      Thanks Jenny Garmin

  • Rated 3 out of 5 stars

    Invest in a better watch

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a bad watch but very disappointed in the price and the problems that came about. The dissatisfaction comes from Garmin and not Best Buy. One issue is that the battery icon never gave an accurate reading. It would go from showing no bars to all the bars and do that repeatedly throughout the day. Another was the bluetooth connection. I understand that bluetooth might have issues, but when you have reset your watch, reinstall the Garmin application on your phone, restart your connection on your watch, etcetera that you may as go with a "smarter" smart watch at just a little higher in price. The watch was accurate in time, tracked steps + heartbeat, had a compass + barometer, and did give text updates (when working properly). But Garmin not being the easiest to deal with in solving these issues and the price of the watch, I would not recommend it at the value it's listed for.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    My boyfriend is very outdoorsy and it’s perfect

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent for most activities, and the display is ample with widgets but not too distracting. The band fits well and is comfortable and doesn’t irritate my skin which happened with a Fitbit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best watch ever.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greatest watch I have ever owned, for a guy like me that works outdoors, I never knew how many steps I took until this watch. A lot of good features that help through out the day work or just at home

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Garmin: great gps, terrible hrm

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second instinct with the same reliability issues. Everything is great until my heart rate goes over 120 bpm for more than 5 minutes, then it reads me at lower activity than while sleeping. Bought a garmin chest strap, which helps accuracy, but at $300 I expect more. I am returning this instinct to try something else. The garmin app is fantastic, but heart rate is the foundation, so a bit of a problem...

    No, I would not recommend this to a friend
    • Brand response from GarminProductExpert
      Posted .

      Thank you for your review and your experience with the Instinct. We would like to discuss this further over email. If you could please email us at [email protected].
      Thanks
      Jenny Garmin