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Customer reviews

Rating 4.2 out of 5 stars with 749 reviews

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86%
would recommend
to a friend

Customers are saying

Customers enjoy the long battery life, accurate sleep and step tracking, and the ease of use of the Vivosmart Activity Tracker. Many appreciate the device's notifications, water resistance, and compact size. However, some users experienced issues with the display, Bluetooth connectivity, and syncing capabilities. A few also noted that the app and heart rate monitor could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 749 reviews
  • Pros mentioned:
    Sleep tracking

    Rated 5 out of 5 stars

    Has exceeded my expecations

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Vivosmart blue has served me very well! I chose the small because I have a smaller wrist for a man and it fits me well. My favorite feature is being able to monitor how well (and how long) I have slept, because it clearly tracks my "deeper" stages of sleep. I am amazed how many steps I take in a day, so it is encouraging to see my progress!

    I would recommend this to a friend
  • Pros mentioned:
    Notifications

    Rated 4 out of 5 stars

    Great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this and love it. I love that I can leave my phone somewhere and it notifies me of texts and calls. Could add some features, but a lot better then the Nike one my husband bought.

    I would recommend this to a friend
    • Brand response from GarminProductExpert
      Posted .

      We are glad to hear that you are enjoying your vívosmart! If you would like to send any of your ideas for additional features to our design team, we would love to get your feedback! To do so, please submit them to our innovation team at http://garmin.com/ideas.

      Thank you for your review! ^DKGarmin

  • Cons mentioned:
    Display

    Rated 3 out of 5 stars

    Great concept, bad delivery

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm on my second device soon to be third device after I send off my second one. Purchased first one at the end of December 2014 and sent it off at the end of August 2015 due to the pixels going out. No problems getting a replacement, they sent me a brand new device. Here it is the beginning of December 2015 and it's happening again! The Garmin Connect app was horrible and still has it moments, but is much improved, but when you eventually can't read the screen on the device that's a deal breaker. I would lean more towards not buying this product than I would buying it. I wanted to like and did very much until the pixel started going out.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Bluetooth, Display

    Rated 1 out of 5 stars

    Terrible Product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In February 2015, me, my hubbie and 3 other friends went to Best Buy Millenia/Orlando and all of us bought a VivoSmart, after 2 months using it daily, for running in Brazil, the products (5 VivoSmarts) began to show some difficulties, for some of us, the bluetooth arent connecting anymore with our cell phones and to all of us the Displays began to fade away... Ive decided to contact Garmim Brazil in orders to exchange the product, and after a month, they exchange mine and my hubbie...but unfortunatelly, after a month using the new one, the products began to have the same glitches again... Nowadays, Im very sad with all of this, cause we've spent U$189,00 each to buy this product and now no one of us have them to use anymore... I dont know what can I do, I just know that Im going to NYC in February and probably I will have look for a better product...cause this is not a good one!!!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great smart watch & fitness tracker combo

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is really a great hybrid between a watch, fitness tracker, and smart watch of sorts. The convenience of getting smart notifications for phone calls (aka caller id), text messages, emails, calendar reminders shouldn't be understated. Seeing who is calling via a single vibration on your wrist and deciding if it warrants an answer or voicemail, all without having to retrieve your phone is a great asset. Especially in meetings, loud events, etc. you can keep track of your communications when you'd normally miss such notifications with a phone in the pocket. The fitness tracking aspects have all worked great so far as well - tracking steps, goals, inactivity, sleep, etc. The product has exceeded expectations and looks great as a wearable. It has replaced the need to use a fitbit and then still have a watch on the other wrist or check your phone for time/date. I will point out that the battery life is closer to 4 days if you're really utilizing the device throughout the day for activity and/or push smart notifications. However, this is still acceptable battery life in comparison to it's peers (especially given the fact that it has more functionality and better display than it peers.)

    I would recommend this to a friend
  • Pros mentioned:
    Notifications

    Rated 2 out of 5 stars

    Battery a dud

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really liked the vivosmart....when it would stay charged. I charged it up the day I bought it, I wore it to bed and it was dead by morning. Thinking I didn't charge it enough, I charged it AGAIN until the battery indicator was full. It died 3 hours later. I had all the brightness settings on low, auto display off, etc, to see if that would possibly help the battery life. I charged it a THIRD time, wore it to bed again. It lasted the night but immediately died after I woke up. I will exchange this one. HOWEVER. If the next one actually works, I will say that it has great features since it works similar to a smart watch. I get text/phone/FB, etc notifications, a sleep alarm, sleep tracker, and much more. I would recommend to a friend based on these features but I would advise of the battery issue I had .

    I would recommend this to a friend
    • Brand response from GarminProductExpert
      Posted .

      We appreciate your review and understand the battery was not lasting very long. As you mentioned various factors including screen brightness, frequency of smart notifications, and frequency of heart rate monitor or speed sensor use can shorten battery life in between charges. The amount of notifications might be at fault here. If you have done everything advised and the battery has the same problem, please contact Garmin Customer Care: http://www.garmin.com/us/support/. Thank you! ~QKO Garmin

  • Cons mentioned:
    Display, Sync

    Rated 3 out of 5 stars

    Great product, but buy the protection plan

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife will not consider any other product because this has the exact functionality she wants. This would be a 5 star review if this wasn't the 3rd replacement because of reliability issues. All previous ones had lights go out on the display and this one stopped automatically sync'ing in addition to that. We bought the protection plan from BB and they have replaced them all without any hassle. I am going to say that I would recommend the product, but really, buy the protection plan from BB.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    overall good product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Vivosmart over 3 months ago. It does a good job of keeping track of your activities and vibrating when you have been inactive for 60 minutes.It also lets you control your bluetooth device which I like. I have had some issues with the text message alerts on the device. Sometimes they alert and sometimes not. I like the way you can see your progress over a period of time using the online feature

    I would recommend this to a friend
  • Cons mentioned:
    Bluetooth

    Rated 4 out of 5 stars

    Love my vivosmart

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried the vivofit first, which was good, however the vivosmart is great! I work at a computer all day, so the "move" feature is very helpful. The Bluetooth does get disconnected a lot, but its very easy to reconnect it. What makes this device cooler than the others is the connection to your phone. I lose my phone all the time and the find your phone feature is very helpful. When I am driving, it is nice to see the next quickly on my wrist to see who its from instead of checking my phone.

    I would recommend this to a friend
  • Cons mentioned:
    App

    Rated 2 out of 5 stars

    Was happy for many months, now dissatisfied

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Garmin as an alternative to several faulty Fitbit devices. At first, I loved the devices functions but with time issues have arise. I do love the ability to get phone alerts (when it will actually connect), digital view of time, calories, etc. But now with the issues: First off, I'll be right next to my phone and the band will vibrate and say no connection, and then 5 seconds later it will reconnect vibrating again. Second, the iPhone app for this is HORRIBLE (Fitbit is far superior). I constantly have to delete the device from the app and reset it up, probably once a week just to get the thing to sink. I've had this for about 4 months and I will be searching for the receipt to explore options of getting a different brand.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Sleek, high tech, and discrete

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looked at every fitness band on the market (Fitbit, Sony, Polar, Samsung, Microsoft, etc), this one had the best combination of features, looks, ease of use, and brand recognition.

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 5 out of 5 stars

    Wife Loves it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves this, it notifies her of emails and keeps track of her sleep patterns and wakes her up without waking me up so I love it too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Vivo Smart!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My boyfriend got me the Vivo Smart as a gift. We have been talking about them for a few months now as I really wanted something similar and because of the cost i did not get it. But since he got me it I have not stopped moving! I would like to say that this makes me move and does not let me be lazy and sit around. I do highly suggest to buy one if you have not. I like that I linked it to My fitness pal APP on my Andriod phone. Deffinalty a must buy item if you are trying to track your movement

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AWESOME AWESOME VIVOSMART!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a gadget guru along with being a fitness instructor. AND..... I love everything Garmin does. Always well-thought out. I have the Vivofit and I was really excited to get this. The OLED is perfectly readable to me inside or outside. Mind you I'm 59 with not terrific eyesight. I'm a marathon runner and am outside..... A LOT! I like the new OLED screen when teaching yoga. The room is dark when I teach and I was not able to enjoy the Vivofit in a dark room. And, hey girls, this fitness tracker is cute! I got the berry color. Being a fashion aficionado, I see myself getting all the colors. It's gotta match my outfits! With that being said, I think the price-point is right on. There are a lot of neat surprises in this big step-up for Garmin's Vivosmart! I purchased one for my husband as well and he's just as happy. What you read from Garmin about this neat tracker is excactly what you'll get in the package. Way to go Garmin! I also want to mention the great online service from Best Buy! Arrived in record time!

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 3 out of 5 stars

    Decent tracker

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tracks well, but the connectivity was an issue. If I walked into another room (away from my phone) the Bluetooth would disconnect. Sleep tracker is basic, but really good for what it does.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn't wait to get my hands on one of these and it is as awesome as I had hoped. I already had a heart rate monitor that I used with an old Forerunner. The Vivosmart connected to it flawlessly. It interfaces with the Connect app on my iPhone easily and automatically detects and connects to the phone when in Bluetooth range. It buzzes at me if I've been sitting too long, which is funny. It also buzzes excitedly (with fireworks on the display) when you reach your step goal. It is surprisingly rewarding when it happens. I love that I can read my text messages, calendar alerts and reminders right on the display. You can't delete or respond but it's pretty cool anyway. It's really an almost-smart watch. As with all Garmin devices, you can track activity and create workouts. It maps all of the data and graphs/maps it neatly in Garmin Connect. The sleep monitor is interesting too. I was surprised to discover how much I move at night! I love the integration with MyFitnessPal, although, I wish MFP would accept step tracking in addition to activities and calories. Maybe they're working on that. Garmin's new online interface is greatly improved and it seems to keep getting better. Way to go Garmin! This tracker is a winner!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had another tracker before this one. It kept cutting off on me and I was having to resync it over and over. I have several Garmin products, like Nuvi's and handheld gps, so I know their reputation. I've found it has worked best when worn a little loose. It keeps better tracking and doesnt turn itself off of night mode when I'm sleeping. It has begun to fade and as that is a noteable problem, contacted Garmin for a free replacement.

    I would recommend this to a friend
  • Cons mentioned:
    Display

    Rated 1 out of 5 stars

    You won't be happy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm on my second Vivosmart. First one died completely as the warranty expired. The display slowly started dying. Eventually, it got down to a few lines and would not respond to taps. Garmin's response was charge the device and reload the latest software. Useless suggestions. I really like the silent alarm, so I replaced it with the same model. The second one is already failing after 3 months. The display has already lost 4 lines of OLED's. If you check Garmin's forums, you'll find this is a very common problem. Garmin will replace the defective device, but the replacement will be defective also. Research other brands and stay clear of this one.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Activity Tracker Great App

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The software and app that go with an activity tracker can make or break the device and it's usability. So far I have been very impressed with Garmin on the both the device and it's capabilities and the app that comes with it. Very great product for the price point. I bought this for my mom and love that it connects to her phone so that she now hears (or feels) when she gets a text or call, that right there made it worth it.

    I would recommend this to a friend
  • Cons mentioned:
    Display

    Rated 2 out of 5 stars

    Display Issues

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really liked this tracker a lot until the display started going out. I haven't even had it a year and the pixels on the bottom of the display and part of the top have went out. I can only read the top half of words when trying to read a email/text notification. I have also noticed that when shopping and pushing a cart, it rarely counts steps. I wouldn't buy this product again.

    No, I would not recommend this to a friend