Customer Ratings & Reviews
- Model:
- 010-01317-02
- SKU:
- 8699359
to a friend
Customers are saying
Customers enjoy the long battery life, accurate sleep and step tracking, and the ease of use of the Vivosmart Activity Tracker. Many appreciate the device's notifications, water resistance, and compact size. However, some users experienced issues with the display, Bluetooth connectivity, and syncing capabilities. A few also noted that the app and heart rate monitor could be improved.
This summary was generated by AI based on customer reviews.
Great tracker!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tracker looks great, counts steps accurately and feels very comfortable. Adapts daily goals according to steps taken the day before.
I would recommend this to a friendGreat deal for my daughter's birthday
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this for my daughter for her birthday. She wears it everyday and she loves it.
I would recommend this to a friendAwesome Fitness Tool
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not only is this a great band for fitness reasons, it does amazing as a alternate way to read text messages and alarms. Love it.
I would recommend this to a friendGood product, great value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After reading many product reviews and comparing to other similar products, I chose the VivoSmart and have not regretted it.
I would recommend this to a friend- Pros mentioned:Water resistance
Good, waterproof fitness tracker
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Garmin Vivosmart HR works very well. I love that it is also waterproof. My only complaint is it really inaccurate counting number of stairs climbed.
I would recommend this to a friend Love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.There are 3 of us that now have this same band and we all love it. We track each other's progress and like all the features.
I would recommend this to a friendDaughter loves this product!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my teenage daughter for Christmas. She absolutely loves this watch. So much, she wants it in different colors!!
I would recommend this to a friendReliable health monitor & phone notifications too!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love it. The activity tracker is helpful and the phone call / text message notifications really helps me keep in touch.
I would recommend this to a friend- Cons mentioned:Sync
Great Fitness Tracker
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, only issue I had was the first one I bought would not sync to my phone. Had to take it back for a replacement and issue was resolved.
I would recommend this to a friend great fitness tracker
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.wish it had a heart rate monitor without having to use a chest strap. Other than that - it has all the features i wanted.
I would recommend this to a friendGreat with a few bugs
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a fantastic activity tracker. I love the move alerts and it's great for counting steps. I also like that you have to really move for it to reset the activity timer. Main bugs have been reported by others - problems with losing connection with your phone and problems with the connection with my fitness pal. The phone connection is easily reset. Not the one with my fitness pal.
I would recommend this to a friendVery good product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product bought for my wife. She had a jawbone once and it didn't hold up but this bad boy can stand the test.
I would recommend this to a friendComfortable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I could see the messages clear and very comfortable on my wrist but it lost connection a lot and not sure if it was very accurate counting steps. I have a Fitbit and that seems more accurate.
No, I would not recommend this to a friendBrand response from GarminProductExpert
Posted .Thanks for taking the time in writing your review on your Garmin vívosmart Activity Tracker. We would like to take this opportunity to offer help regarding the difficulties your device has experienced.
We are sorry to hear about the Bluetooth connectivity issue. We would encourage you to, first, ensure your phone is on the compatible list (link/URL below) and secondly, please ensure your device has the most current version of software. Software updates are done through Garmin Express. Please use the Garmin FAQ link/URL below to download and install it to a compatible computer. Once installed, follow the onscreen instructions to update the software.
• Is my phone compatible with Garmin’s Bluetooth Smart products? - http://support.garmin.com/support/searchSupport/case.faces?caseId=%7bbbfc9660-8f77-11e3-d5f4-000000000000%7d
• How do I install Garmin Express on the computer? - https://support.garmin.com/support/searchSupport/case.faces?caseId={f9ca1dc0-4020-11e2-e8a7-000000000000}
Regarding the accuracy, if you find your device seems to record an incorrect amount steps, please use the Garmin FAQ links/URLs below to help resolve this issue.
• Why does my Activity Tracker accumulate steps when I am not walking? - https://support.garmin.com/support/searchSupport/case.faces?caseId={2a175810-d226-11e3-e635-000000000000}
• Why does my Activity Tracker not accumulate steps when I am working out? - https://support.garmin.com/support/searchSupport/case.faces?caseId={c3e88480-fbb3-11e3-c98c-000000000000}
If the suggestions above do not help, please visit www.garmin.com/support for further support from our Fitness Customer Care team.
Thanks again for leaving your review on your Garmin vívosmart Activity Tracker. {CW}
Awesome! Love it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my daughter and she loves it. She uses it all the time. Would recommend for anyone. Great product.
I would recommend this to a friendI use it more to see whose calling me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tracker is not that accurate but good enough if you just want a reminder to be active. I love being in a meeting and being able to discreetly see whose calling me or read text messages.
I would recommend this to a friendBrand response from GarminProductExpert
Posted .We appreciate your review on your Garmin vívosmart Activity Tracker. We are sorry to hear your device is not accurate and would like to address this issue.
When you stated it was not accurate, the following suggestions are in regards to helping improve the accuracy of your device recording steps.
• How do I improve the distance accuracy on my activity tracker? - https://support.garmin.com/support/searchSupport/case.faces?caseId={1a89a040-b2fb-11e4-6728-000000000000}
• Why does my Activity Tracker accumulate steps when I am not walking? - https://support.garmin.com/support/searchSupport/case.faces?caseId={2a175810-d226-11e3-e635-000000000000}
• Why does my Activity Tracker not accumulate steps when I am working out? - https://support.garmin.com/support/searchSupport/case.faces?caseId={c3e88480-fbb3-11e3-c98c-000000000000}
We would also suggest visiting www.garmin.com/support to reach out to Garmin Fitness Customer Care if you need further assistance.
Again, thank you for your review and we hope the suggestion help. {CW}
Works as expected
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fits nice on wife's wrist and works well. Not too big thus comfortable.
I would recommend this to a friendMy wife loves it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this for my wife. She loves it. Uses it everyday. Never leaves her wrist unless it battery is dead.
I would recommend this to a friendGreat activity tracker
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great product with tons of features. So far it does everything and more that my wife hoped it would do.
I would recommend this to a friend- Pros mentioned:Water resistance
Great Watch
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great watch don't have to worry about taking it off when in the shower, great reminder on being active and easy connectivity to my phone, another excuse to stay active and have fun with it.
I would recommend this to a friend Best Christmas present
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought 4 of these for Christmas presents. A great hit for everyone. It was easy to setup with our phones
I would recommend this to a friend