Customer Ratings & Reviews
- Model:
- 010-02174-01
- |
- SKU:
- 6376711
Customer reviews
Rating 4.5 out of 5 stars with 189 reviews
(189 customer reviews)Rating by feature
- Battery Life4.4
Rating 4.4 out of 5 stars
- Durability4.7
Rating 4.7 out of 5 stars
- Comfort4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers are delighted by the vívoactive 4 GPS Smartwatch's long battery life, which lasts up to 4 days, and its durability, which is more robust than an Apple Watch. They also appreciate the activity tracking feature and the onboard music storage. While some users wish it was smaller in size, overall, customers are pleased with the watch's screen, GPS tracking, and ease of use.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Hardware failure, Inaccurate heart rate monitoring, Poor customer service
Rated 1 out of 5 stars
Garmin’s customer service; a total disappointment!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What good is a fitness device with inaccurate heart bpm? Perhaps most of the other +++++ reviews are paid? Over the past 10 yrs, this is my 8th and last device from Garmin. A total disappointment with its gross lack of accuracy, hardware failure (within the past 48 hours it froze twice, could only correct it by letting the watch battery drain completely and then recharge it). Software design and options are mediocre, annoying at times and inefficient. To make matters worse, Garmin’s customer service is an even greater disappointment with its gross lack of professionalism, incompetency and no respect for Garmin patrons (durring all my 12 encounters and 7 hours I’ve wasted with them)!
No, I would not recommend this to a friend