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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 952 reviews

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Rating by feature

  • Battery Life

    Rating 4.8 out of 5 stars

  • Durability

    Rating 4.8 out of 5 stars

  • Comfort

    Rating 4.8 out of 5 stars

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94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 44 Showing 861-880 of 952 reviews
  • Rated 1 out of 5 stars

    Check the box content before you leave the store

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My review is not on the Item, but rather on Best Buy. The box did not include a Garmin charging cable, so we had to return it (they had no suitable replacement). Ended up buying at a competitor.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    faulty watch

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not sure if I had a faulty watch, but if my phone were in my pocket it would disconnect and reconnect several times a day. HR monitor was working well, I would be running and it would register at 70BPM.

    I would recommend this to a friend
    • Brand response from GarminProductExpert
      Posted .

      If you're experiencing an issue with your vivoactive 5, please go to support.garmin.com where you'll find many helpful FAQ's and video's on the functions of the device. If you still need assistance, please use the link to reach out to a product support associate. Garmin

  • Rated 5 out of 5 stars

    Watch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good abd durable watch ymis so.pretty and very beautiful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had an earlier version of the same watch. This one is better with more functionality. Easy to add in the app and remove the old watch. Better looking, too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Garmin watches

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice watch amazing color, fast delivery i like it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great watch

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved the watch and everything it could do for me. The only thing i disliked was the alarms were always seperate from my phone and i couldnt customize it the way that id like.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great watch, great software, easy to operate

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great watch, great software, Garmin app is great. Garmin running program(s) and coaches are great too

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good watch

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for those who like a more subtle look and flushed face watch. App has face downloads for customization. Smaller than Apple Watch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great choice for those that want just few tracking features. Very stylish. Really like the feel of the band and the round watch face.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Better than Apple.

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not going back to Apple Watch after owning a garming watch.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not what I expected

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This watch is just okay. It works, but I wasn’t really impressed with the performance or features. The interface can feel a bit clunky at times, and it’s not as smooth as I hoped. Battery life is decent, but overall it didn’t meet my expectations for the price. Probably wouldn’t buy it again.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    No Altimeter

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not really what I wanted or needed. Does not have altitude measuring features - returned.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Bad Battery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had to send it back twice for battery issues.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    It works

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does watch stuff like tells you the time and such.

    I would recommend this to a friend
  • Cons mentioned:
    Step counter

    Rated 2 out of 5 stars

    Disappointed

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really sad watch. It looks nice, easy to set up but for some reason they don't believe you need to see your number of steps - which is the whole point. You have to go to a second screen. Whose idea was that? It gives you a lot of tracking measures including sleep - which I have no interest in. It tracks your heart rate and the weather. They also only give you a charging cord not the part that goes into the wall.

    No, I would not recommend this to a friend
    • Brand response from GarminProductExpert
      Posted .

      You can change the display screen to view steps. As well, the watch can be charged using a computer, phone wall brick or any other USB port. If you still need assistance, please go to support.garmin.com where you'll find many helpful FAQ's and video's on the functions of the device. As well, you can reach out to a product support associate from that link. Garmin

  • Rated 5 out of 5 stars

    Vivoactive 5

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far my best Garmin smart watch. I'm loving the notifucation and health app.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not bad

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On my second one after only a few months. Battery life isn’t great but overall it’s a great entry level running/activity tracking watch.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 2 out of 5 stars

    Not user friendly at all

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a Galaxy watch before and it is hands down better than this watch that was $200 more.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good fitness watch with enough bells and whistles

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has many apps, with the ability to track a wide range of activities. Just wish recovery heart rate would be measured. Nice size, not overly large. Good watch for the price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    First non Fitbit watch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm still learning the watch, so I might revisit this, but I'm really enjoying it so far. There could be more faces, and I wish that the notifications were more reliable.

    I would recommend this to a friend