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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 952 reviews

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Rating by feature

  • Battery Life

    Rating 4.8 out of 5 stars

  • Durability

    Rating 4.8 out of 5 stars

  • Comfort

    Rating 4.8 out of 5 stars

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94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 952 reviews
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tracks my sleep and exercise perfect! Been training for a marathon and I love that it shows me the heart rate zones I am in. This is so much better than the fit bit and apple watch.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    long lasting battery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing watch and more importantly long battery life. (a week plus)

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Smartwatch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice and informative. Battery long lasting. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My first smartwatch

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used fitness trackers in the past, but I needed to take a step forward with a watch to do more. I have used Garmin products before and was pleased with them and the Garmin Connect app. So, I studied the products and decided the Vivoactive 5 was what I wanted. Best Buy had one in the store that I could purchase right away. I like the security of buying things there that can be checked if there is a problem and are covered under my membership.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Fitness Tracker

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I missed having a fitness tracker after my Fitbit quit working & I didn't want another Fitbit. Garmins have a good reputation, so I chose this one. I've only had it a couple weeks & for the most part, I like it. I am still trying to figure out how to track the classes I take at my gym which is the main reason I only gave five stars. The only other issue I have is I have a small wrist & the watch face is huge on my arm. But that would happen with anything I buy.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great smart watch

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits super well on my medium-small wrist. Tracks sleep well and recovery. I enjoy using it more than I've used other fitness tracking wearable products from other brands. Battery life is fantastic too.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 1 out of 5 stars

    Won't be going with Garmin again

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    band is very uncomfortable and finding other bands that work with this product is really hard, even on amazon. The watch face cracked two months after purchase and Garmin will only exchange the product for 100$, that's half what I paid for at best buy, the features it claims to have are spotty at best, step count seems off half the time, and the sleep tracking is laughable. only saving grace is that the battery does last longer than a week, though the watch claims two weeks but that's only if it's used as a watch and not as any other feature.

    No, I would not recommend this to a friend
    • Brand response from GarminProductExpert
      Posted .

      I'm sorry to hear you're disappointed with your vivoactive 5. Please go to support.garmin.com where you'll find many helpful FAQ's and video's on the functions of the devices. If you still need assistance please reach out to a product support associate from that link. Garmin

  • Rated 5 out of 5 stars

    Love this watch!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this watch. Previously an Apple Watch user but Garmin has changed my mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Garmin!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a great experience at Best Buy, easy staff to talk to with knowledge of the product I was looking for.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Vivoactive 5

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love it !! I’m an MRI technologist and finding a watch that the machine wouldn’t wipe out was a Challenge . I wear it everyday battery lasts 2 weeks and it syncs with my Apple phone

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Amazing capabilities and better than Apple Watch

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Garmin watch is very comfortable and has a very nice design. I only used to wear Apple watches and I will not be going back. The battery life is incredible and it syncs with every outdoor activity and training.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    XC GPS is solid.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my son. Using it for XC. He loves it. GPS is solid

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great products & service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i have been a customer for many years now and always received great service and advice from service to sales employees. also your installation personnel are tops.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good smart watch

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okayt. Except that it doesn't have a step counter. And options can be not so straight forward.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent sports accessory

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent device and excellent price. Bought and picked up curbside made it a breeze.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Better than my Fitbit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Switched from Fitbit Versa to this and so far am really pleased. It seems to function as it should, the battery life is fantastic (this was one of my top reasons over other smartwatches/ fitness trackers). I find the watch validates hoe I have been feeling sleep wise snd the body battery. I also really like the mini motivational comments about those numbers as well. Overall would recommend over my Fitbit versa for sure.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth the purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good tracker, has lots of features, allows me to set an activity so that my steps are not counted when I am driving the school bus, I just wish they would add driving as an activity so that it would show as the correct activity. But all in all great watch and tracker. It shouldn't have taken me so long to come back to Garmin.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this watch awesome it is a great first time fitness watch

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Buy this!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this for a few months now. The battery life is AMAZING! Switched from apple and will never go back! Definitely worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Looks great functions great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this watch for a few weeks now so far everything is great. My only comment is that as a mom to a baby and a toddler often the screen will light up while I'm rocking or patting them to sleep in a dark room so that's a bit of a bummer but other than that everything is great.

    I would recommend this to a friend