Customer Ratings & Reviews

Installation is 5 days out. Going from electric to gas and had a gas connection installed in the correct location. So don't expect any problems.

Good service. Had a team of two guys coming over and instal the product within 45 minutes. It’s working properly.

Helped the delivery guys to install my new oven. It went in and I haven't needed to think about it since.

Gas Range Installation (Non-Regulated) Great recommendation. Easy to install. Friendly staff. Made the purchase happy

Clean job done, and satisfied with the delivery service

Why try and do the install yourself when you can get somebody qualified and licensed to do it. Thought so, just Best Buy'it.

The guys were quick with the hookup and professional as well.

This is an excellent value especially if you have total tech, in which case it is a no extra charge item.

Very respectful and kind. They were communicative and followed directions exactly.

The installation was horrible. This was because of the people sent to install a gas range. They seem to be afraid gas and not knowledgeable about how to correct a problem. After 2 unsuccessful trips, the third finally got the job completed.

It's compact very sturdy and well put together the gas range flows good and is well equipped to handle the everyday needs of cooking pasta meals breakfast etc

Installer guys were professional and nice, installed fast.

The gentlemen who came to deliver my new stove were amazing. Very patient as I had to move fridge to allow enough room for stove to get through.

The install, once it was begun went smoothly and quickly. One of the installers freaked out over my dog and initially refused to make the delivery. Even though the dog was penned. Very bazaar.

Great installation by the Best Buy contractor! No issues!

Quit install and test. Cleaned up all packaging and made sure everything was as it should be. Great job.

Let me begin by stating I had not purchased from Best Buy in over a decade. I took advantage of their interest free financing to spend over $7,000 between a television and range. The television has been great. The folks in the store were great. The delivery guys were kind. The call center has been kind. The range has had some quality control issues. The delivery team has had communication issues. I have been stood up. It has been 5 months since I purchased a range from Best Buy. It took three ranges, 7 days off of work and a lot of wifey in my ear to get this right. I was offered $25 compensation after the 4th appointment... quite insulting. The second range was great but the delivery folks were inexperienced and scratched the front of the unit terribly when installing the grates. Unfortunately, I waited 6 hours for the 5th appointment and nobody showed. I even called and was reassured I was the next stop. An hour later I received a call that they never received the unit and would not be delivering today. Every night before an appointment I would receive multiple reminder calls all depicting different window times. I have tried to give the benefit of the doubt. I have avoided this review so they could try and make it right. I was told upon final installation I would receive contact to discuss proper compensation. It has been roughly 2 weeks with no call or email. I phone yesterday and was told my case manager was out to lunch and would return my call. Here I am over 24 hours later and still no call. I work for the second largest retailer in the U.S. and this behavior is just shameful.

I purchased this installation package for the new gas oven I recently purchased. Directions are very easy to follow and the parts and durable.

Just one word wooooooowwwwwwwwwwwwwwwwwww!!!!!!!!!!!

The guys were extremely professional about their job. They took their time to level it too, something previous deliveries didn't do. They didn't rush it either.