Customer Ratings & Reviews

Best Buy’s install team came as scheduled. Easy and fast install and took the old one away. Very polite and knowledgeable.

Why go through the hessal to install when Geek Squad can do it for you for a very small price. Highly recommend to use Geek to do the installation.

Service man was very knowledgeable and explained how to solve our problem.

I had two ranges put in as the first one was damaged. The range was brought in and placed where it was supposed to be. That is about all. There was no cut-off valve and no offer to put one in. The main gas was shut off and the water heater pilot was not restarted. The replacement range was brought in with the same issue as above but there was even a delivery note stating to restart the pilot light. I ended up doing that myself both times. For the second installation they did not even check for gas leaks. To finish it off, the legs to staballize the range so the whole thing moved when you opened the door. Both delivery companies did bring the new item in and take the old item out without damaging anything. That was a plus. In my opnion BestBuy should have trained employees do the job instead of pawning it off on anybody willing to take a side hustle. TLDR - Bottom Line - delivery and removal is a good thing. The installation itself is not so good. Follow along behind them to ensure the safety of your family and that they do their job before they leave.

Installers were on time and made the installation without any issues.

Your new stove needs to be equipped with an anti-tip mechanism to keep your family safe. These guys are speedy and efficient.

We had our range delivered and installed. It was quick and easy. No issues with the crew who installed it.

All the other teams for installation were horrible but the third team was terrific.

Installers were on time, fast and professional. No downsides.

The delivery personal were very professional. They were concerned about our floors. Came in and measured the area before they brought our oven in. Great Job.

They weren’t able to disconnect the old connection. I had to have my own contractor install the stove

Could not complete install, had to get an electrician and a plumber

Ordered product with installation but due to error by Best Buy, it was delayed twice. Since installers only work on Wednesday in the area, I finally got refund and hired someone else to install.

Seem less installation. The gummy’s were polite and professional.

The guy that installed our new stove/range was very polite and professional. He answered all my questions and did an all around great job. thank you.

The crew cam in they were so knowledgeable, so quick and polite it was so easy such a breeze

The installation crew where great knew what they were doing, went over the instructions and checked everything over before they left!!! Great service!!!

The crew knew that our stove valve was outdated so they quickly changed it out for a new one and had the stove hooked up and running within minutes.

We had to get a replacement for a gas range that was leaking gas. When the installers arrived, the first thing they did was to try to accuse us of installing the first range incorrectly. However, the first range was also installed by Best Buy. When they pulled the original range out and reinstalled the new one, they did not lay down any floor protection, which was done by the original installers. These guys did not seem to care about scratching our new floors. This install was very disappointing and unprofessional.

The men that installed the stove I bought from Best Buy were very professional and didn’t leave a mess which I appreciated very much.