Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 3544 reviews

Rating Filter

Rating by feature

  • Service

    Rating 4.2 out of 5 stars

  • Professionalism

    Rating 4.3 out of 5 stars

  • Expertise

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers enjoy the Gas Range Installation (Non-Regulated) service, particularly praising its overall performance, installation speed, and oven performance. However, some customers have reported issues with leveling, compatibility, and safety. A few customers have also mentioned gas leaks and damage during the installation process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 109 Showing 2,161-2,180 of 3,544 reviews
  • Rated 5 out of 5 stars

    Another BB install

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most of my installs by Best Buy have gone smoothly, and it takes the liability off of my crew.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like they did very good ver professional team work with bestbuy excellent job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    RNGE

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get my appliances from best buy. The best customer service! I love the price much guarantee. I just wish they would offer Military discount :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No gas Leaks

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was impressed how professional they were , They did a great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time, with the correct Parts, what else is there to say, it was great! I also paid for the Holloway, that too went without a hitch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great delivery men

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow, the delivery men were awesome. they came earlier and call ed. They were done so quick and the process was painless. Kudos to them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stove installation

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were friendly, knowledgeable and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and courteous and well knowledgeable!! Would recommend!

    I would recommend this to a friend
  • Cons mentioned:
    Leveling

    Rated 1 out of 5 stars

    Team was nice, but damaged my countertop

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team was nice enough, followed COVID-19 precautions. They weren't detail oriented enough to level the stove properly before sliding into cabinet space, leaving huge scrapes on my granite countertops. They are hidden under the lip of my new stove, but this should have never happened. Not what I expect for professional installation. They also did not install the anti-tip bracket, forcing me to have to reinstall the stove myself for the safety of my children.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great delivery service.

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was perfect. Removed and took away old range and hooked up new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Samsung stove

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has Best Buy install my new appliance. Fast & easy. The guys were great & did a wonderful job on the install. Took the trash back with them too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent fast service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installing a gas range is not rocket science. However, it has to be done carefully to check for gas leaks. The technicians did an excellent job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installers did a great job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers showed up on time and due to my gas valve being an odd size, had the correct gas line with them allowing them to finish the installation.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Different information

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had several things installed and some of them OK some of them were not. We seem to get different information from each and start making out they were all courteous

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Didn't have all the parts to install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looks like a beautiful unit, but the installation team didn't have a certain valve that was needed to hook up the unit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast delivery the guys were very professional and install the stove in just minutes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gas range install

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super convenient, the people who brought the stove easily connected the cords and I was set to go!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install appointment

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent communication from start to finish. I would recommend their services to install the appliances.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My great time at best buy.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy worked their best to honor my purchase and they did great. I am glad i went to best buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must to help

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must and wonderful help. I have had three appliances installed so far.

    I would recommend this to a friend