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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 3545 reviews

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Rating by feature

  • Service

    Rating 4.2 out of 5 stars

  • Professionalism

    Rating 4.3 out of 5 stars

  • Expertise

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers enjoy the Gas Range Installation (Non-Regulated) service, particularly praising its overall performance, installation speed, and oven performance. However, some customers have reported issues with leveling, compatibility, and safety. A few customers have also mentioned gas leaks and damage during the installation process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 116 Showing 2,301-2,320 of 3,545 reviews
  • Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgrade the kitchen as we prepare to sell the property

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Range Install

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team from Best buy that did our install was amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service. Polite installers-would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Team all the way

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both men Very professional, knowledgeable and courteous. an absolute pleasure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing stove!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stove has every feature imaginable as well as the European convection oven that cooks food so much faster. Easy cleanup!

    I would recommend this to a friend
  • Cons mentioned:
    Damage

    Rated 1 out of 5 stars

    service advisor

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the installers were terrible they banged up my new stove and they did not install it they said they had the wrong hose, so my wife went back to the store and it was the right one the installers were trying to use the wrong connection, so when I got home I installed the stove, myself terrible experience installers that don't know how to install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Quick and friendly. They are on time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy is the best I recommend to friends and family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great oven,stove and baker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found no reason to be critical of anything pertaining to my Samsung stove/oven. Easy to use and easy to clean!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EXCELLENT RANGE

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent range ,has most of the features you could want or use and not that pricy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gettinitforme

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything want great the installation was great. I like the style the stove is easy to work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No complaints

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints. Easy to install and came with necessary tools

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a great job, installed the range without any issues and took away all the packaging and the old range. Very pleased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Range installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job! They respected my property and cleaned up afterwards.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Feels Like Extortion

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery went ok, but when they pulled the old stove they said they coudn't use the old (original) gas valve (which worked fine). Wouldn't you know they happened to have a valve they would install for $80 extra.. (for a $10 valve)

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    great service

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery arrival to my apartment was on time & installation prompt workers were respectful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice and professional

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our delivery and installation was done by nice and professional people that answered all my questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xxx

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gus from ABC was exceptional. He was prompt and professional.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Somethings don't work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were unable to connect stove due to size of outlet in our 75 year old kitchen. They told us to call gas co. It would be free. Wrong. The gas co did charge. We had to wait another week. They fixed problem in 5 minutes and then installed stove since they were already here. So, no, you didn't actually install the stove, but you did a swell job of carrying it upstairs and removing old vintage stove.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Installers are top notch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only had great experiences with Best Buy installations. They communicate, are courteous and get the job done right.

    I would recommend this to a friend