Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 3545 reviews

Rating Filter

Rating by feature

  • Service

    Rating 4.2 out of 5 stars

  • Professionalism

    Rating 4.3 out of 5 stars

  • Expertise

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers enjoy the Gas Range Installation (Non-Regulated) service, particularly praising its overall performance, installation speed, and oven performance. However, some customers have reported issues with leveling, compatibility, and safety. A few customers have also mentioned gas leaks and damage during the installation process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 130 Showing 2,581-2,600 of 3,545 reviews
  • Rated 5 out of 5 stars

    Professional Installation.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were very efficient, thorough & professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2weise

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our gas stove installation guys were courteous and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gas Range Installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer knew exactly what to do and had it connected in no time. They were on time and well mannered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Range install

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PERFECT!!! JS installers corrected all the previous installer errors

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly skilled tech

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tech knew his stuff. Installation of all three appliances was fast and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good instalation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The drivers hooked up stove and checked for any gas leaks and showed me how to use stove, very good help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivered on time in bad weather. Very courteous and knowledgeable. Explained everything. Excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and thorough

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were knowledgeable, thorough, just friendly enough. Set up went smoothly, no muss, no fuss.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a great job installing our new appliances and removing the old ones. The were very careful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were experienced and knowledgable. Completed installation and made sure everything was working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gas range installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were amazing. They went above beyond for us. Highly recommend.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible! Awful experience! Beyond Poor! No stars!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No stars! This was a nightmare! Delivery men refused to install gas range; said did not have liability coverage. Led to believe someone else was coming out to install same day; but told installation wouldn't happen for 9 days later. They took our old range, that worked and left an uninstalled range that didn't work. Kept calling to get info on who was coming to install and got run around. Was told needed to call store directly and every time I did it went back to the same call center. Third party contractor, Carlos Santos, knew no one was coming to connect stove same night but led us to believe there was. We were without means to cook for several days! Told my hairdresser about my experience and she had similar experience with washer/dryer installation! Wanted to send range back and buy new one anywhere else but Best Buy. Will think long and hard before I purchase anything from Best Buy.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Install

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item at an even better price everyone was very helpful

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    They couldn't hook it up...

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came out twice... did not hook it up either time. I attached the safety strap and gas line myself. BB gave me a few gift cards to apologize.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and great service came on time and made a clean installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Range installation

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was very quick and the techs were helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Was As Expected

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They arrived during the time they said, very courteous, great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When they installed the new gas range the guy was very thorough about making sure we had no gas leaks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crew was timely, professional, fast, clean, and easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly and clean

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was fast and very professional .in and out very fast.

    I would recommend this to a friend