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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 3540 reviews

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Rating by feature

  • Service

    Rating 4.2 out of 5 stars

  • Professionalism

    Rating 4.3 out of 5 stars

  • Expertise

    Rating 4.2 out of 5 stars

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83%would recommend to a friend

Customers are saying

Customers enjoy the Gas Range Installation (Non-Regulated) service, particularly praising its overall performance, installation speed, and oven performance. However, some customers have reported issues with leveling, compatibility, and safety. A few customers have also mentioned gas leaks and damage during the installation process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 132 Showing 2,621-2,640 of 3,540 reviews
  • Rated 5 out of 5 stars

    Luv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does tha job good & its really cheap compare to others.. i luv it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent delivery and installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent work. Arrived on time and very efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Removed old range and installed new one. Right on time. Very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the black stainless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had gas for years but so many say it is better. Love 5 burners and a grill plus self cleaning oven

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer took his time and cleaned up behind him

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yep they're great

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As I always say, I only use Best Buy when it comes to installs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were very quick and efficient at installing the range. They knew what they were doing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    a must

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a must if you have them to install your investment.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible customer service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stove arrived with an adjustable foot missing. Installer told us he would make a note of it for replacement. He did not. We didn't hear back. Now we have spent two hours on hold and on the phone with best buy and GE to replace the part and our stove is still lopsided.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Range install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman who installed our range did a great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tools

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good service I loved my new microwave I am happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service and install was amazing. All workers were professional and extremely helpful and nice.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Unnecessary tools

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is it really necessary to have customers pay for tools that installers should have in their toolboxes?

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good gas supply line, works as expected. Our plumber complimented that was a good kit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed well

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy had a contractor install my gas stove. They did a good job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hook up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This experience was great. No problems. Everything went well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Intall

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job on the installation the we’re on time and efficient

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Very Dissapointing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The people who delivered the Samsung Flex Duo gas range decided that the existing gas shut off valve to the range was defective and so they wouldn't disconnect the old range and connect the new one. So called the gas company and they said there is absolutely nothing wrong with it. Wasted $100 that way, Best buy installers came again to install the stove and decided that they cannot install the new stove because of copper tubing. They would do the connection only to iron tubing. This time I asked them to leave the new stove in the kitchen so that the gas company can install it. So called the gas company to come out again and they installed it and I paid out another $125.00. This whole incident was very disheartening. Best Buy should reimburse me the $225 that I paid out for installation.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    The install

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were great took extra special care not to scratch anything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    was great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a great experience great product and price they were on time

    I would recommend this to a friend
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