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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 3545 reviews

Rating Filter

Rating by feature

  • Service

    Rating 4.2 out of 5 stars

  • Professionalism

    Rating 4.3 out of 5 stars

  • Expertise

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers enjoy the Gas Range Installation (Non-Regulated) service, particularly praising its overall performance, installation speed, and oven performance. However, some customers have reported issues with leveling, compatibility, and safety. A few customers have also mentioned gas leaks and damage during the installation process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 136 Showing 2,701-2,720 of 3,545 reviews
  • Rated 5 out of 5 stars

    Good exp

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife is happy for sure. Mentions it once a week in real.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional Job

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was very professional and did a great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed a dishwasher and range the same day, On time and very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    These guys were great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an amazing job. They did a thorough job and ensured that all was as it should be.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    people knew their job, friendly, reliable and finished their job before even we know.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 1 out of 5 stars

    Poor scheduling performance.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When they finally arrived, the installation crew was very good. However, the scheduling of this installation was fraught with mistakes and restarts. Very frustrating and likely delayed sale of range that was replaced. I would recommend to a friend only because of the inconvenience associated with finding a different contractor.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for taking time out of your day to connect with us about this. It's always frustrating when an appointment does not go as expected and communication falls through. We’d like to sincerely apologize for any inconvenience, delay, or burden you may have faced. We hope you give us another opportunity to better serve you in the future.

  • Rated 5 out of 5 stars

    Great seevice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, friendly workers, Covid responsible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were polite, professional, and friendly. Installed my range quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    to have professionals handle the important details of installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure why this needs a review but it is part of the installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional! Hooked the stove up and hauled the old stove in no time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed as expected

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    People were professional and seemed to do a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD DID A GREAT JOB

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cant say enough about the quality work these gentlemen do. Very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and friendly personality and installed it in a timely fashion

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. I will highly recommend to family and friends.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Delivery crew was in a big hurry

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have sat here and wrote 5-7 positive reviews for several other products tonight and ALL of them saved as soon as I submitted them and I was able to click and see them right away. I wrote this one negative review and save it and it is deleted or not saved. Something doesn’t seem right about that. With that being said I will rewrite this review... maybe this time it will save. I have been buying products from Bestbuy for years and have had nothing but a positive experience. ALWAYS. This time was not the case. My wife and I spent a large amount of money (for us) on our stove from Bestbuy and we were very disappointed with the delivery service. They were in a huge hurry and banged up the stove on the way in the house and then again when they placed it in its final position. This was part of my wife’s birthday present so she was very excited to get it delivered. She watched in shock at the way they treated the stove on the way in. To be fair it’s hard to see the damage and you have to be looking for it to notice it. We didn’t call or ask for a replacement. We were just very surprised at the way this was handled. It does not fit what we are used to and expect from Bestbuy. We were very disappointed.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Help with installation

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While the people delivering our stove were very nice, respectful they were unable to connect the stove. Something didn't fit on our gas pipe. I had to hire someone else & since it was last minute & right before Thanksgiving it cost more than I planned. I don't believe I was ever credited the installation fee from Best Buy?

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Hookup is on its way

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two workers but only one actually worked while the other stayed with the truck. The rush to get in and out was too fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice stove

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice style gas range, large knobs and childproof. Middle grifle on stove comes in handy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    they were great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were an expert team and delivered quickly and were in and out

    I would recommend this to a friend