Customer Ratings & Reviews

Installation was professional quick and they cleaned up after them self

The Best Buy guys did a fine job hooking up the appliance.

The installers did a great job installing our new gas range.

The guys did a good job hooking this up they seemed knowledgeable

What can I say I am very satisfied with everything

Both gas range installers were very friendly. They answered my questions.

Polite Clean Fast Professional They know what they were doing

They did a great job installing our new range! Very nice guys.

Technician was on time, friendly and answered any questions I may have had.

The installers were very friendly and efficient. No problems.

We purchased a fridge dishwasher microwave and stove for our brand new house so This was the first stove ever installed, the only way the gas line could have been damaged. A couple days After the installation my wife started complaining of a headache and she thought she could smell gas, and It only seemed to get stronger so while I was on a hunting trip, she thankfully trusted her intuition and called the gas company… they came out and said the line was cracked and confirmed the leak. He tagged it and said to contact Best Buy again to fix it. No one was available for two weeks and once they finally did come they asked to use the Windex & said the stove needed to be replaced (even though it was brand new) well we had already been A month without a stove and could not wait another two weeks so I hired a company, who came the following day and fixed the cracked gas line in the wall. The stove was fine.

Best Buy's install guys did a great job and were courtious and timely.

Placement was easy and install was quick. Was on time as well.

They came in and explained everything! They were very helpful.

The install was done professionally and in a timely manner.

excellent service..installed in few minutes..trained staff

Installers were very courteous and fast. Great customer service 10+.

Installers were professional and friendly. Very pleased!

To our surprise, after waiting a month to get the oven delivered, we were not even notified ahead of time to confirm the delivery. We had to do this ourselves. They did show but didn't install because they said we need a plumber to change out the gas connection to the house and that ours wasn't up to code. It is interesting that they tell you that you have to buy a new gas line, etc. but don't even mention the potential need to verify the connection prior to delivery and install. We had a month to get this done had we been aware. The upshot is the new oven was left sitting in the dining room and it is now on us to get someone out to fix and reschedule. Not sure if we are going to be charged again but this is extremely irritating and, to add to the insult, we were not even contacted about the issue and we had to hear it from the renters who really didn't understand. Not sure where this goes from here but will really be shy about using these services again!

Very professional installation, and they were very courteous.