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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 3540 reviews

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Rating by feature

  • Service

    Rating 4.2 out of 5 stars

  • Professionalism

    Rating 4.3 out of 5 stars

  • Expertise

    Rating 4.2 out of 5 stars

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Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers enjoy the Gas Range Installation (Non-Regulated) service, particularly praising its overall performance, installation speed, and oven performance. However, some customers have reported issues with leveling, compatibility, and safety. A few customers have also mentioned gas leaks and damage during the installation process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 147 Showing 2,921-2,940 of 3,540 reviews
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and efficient service. On time with the appointment as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome guys , very pleasant and professional, punctual as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    delivery/install was a breeze

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    delivery/install was a breeze. Technicians were awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team who installed our stove did an excellent job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great stove, nice color options, neat steam clean feature

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    FAST RELIABLE SERVICE INSTALLATION

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    INSTALLERS WERE VERY HELPFUL. MADE SURE UNIT WAS BALANCED WELL.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer was punctual, courteous, and professional. Excellent job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, on time delivery and professional technician.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Didn't Install but did deliver.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your people did not install this product. It was only delivered to my livingroom. However, the delivery guys were fantastic. D & D.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job installing and were very nice and helpful!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Very poor service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchases the installation part with the new gas range that I had bought. The existing gas line in my house requires 1/2" diameter hose, but the delivery guy came with 5/8" diameter hose (without packaging or any information on the size of the hose he came with) and had no idea about the size difference. He refused to do the installation and was not trained to explain what I (customer) need to do in order to install it on my own. If I was the expert on installing it, then why would I have purchased the installation service from best buy??? Anyway, I was able to figure out the difference and got the right size hose from home depot as Best Buy do not sell 1/2" diameter hose for older house (like mine). I would recommend the new buyers to check the size of existing gas line in your house and buy correct size hose if you ever buy gas range from best buy and have them install it for you, so you don't end up wasting your time like I did.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Range

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was returned because I did not purchase the right item.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Very disappointed and it really bad experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed and it really was a bad experience. First and last time I purchase installation services from Best Buy. They went to the house before the scheduled time without prior notice. To make matters worse, Best Buy informed that it could only reschedule next week and even then, it was done 2 days after what was agreed over the phone. I don't recommend it and once again: Very disappointed with BestBuy.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy do a good job each and every time and on time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reliable range and will recommend this to all my family and friends

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding gas range

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice clean look and efficient cooking. Simple to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys consistently do a great job on every install we've had

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional installers and took all packaging waste

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellant

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the installers were nice dug right in installed in under 1/2 hour.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Family Chef

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a great job. They were on time. Neat. Clean.

    I would recommend this to a friend
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