Customer Ratings & Reviews

Very disappointed and it really was a bad experience. First and last time I purchase installation services from Best Buy. They went to the house before the scheduled time without prior notice. To make matters worse, Best Buy informed that it could only reschedule next week and even then, it was done 2 days after what was agreed over the phone. I don't recommend it and once again: Very disappointed with BestBuy.

Excellent professional job. Very helpful and informative.

If you don’t have an ideas what you will do call the pros like I did

Awful experience. Difficulty arranging delivery, missed delivery date. Showed up rang the doorbell and left before we could answer the door. I had to reschedule for a third time. Finally received delivery and they damaged the range. Left before I could confront them with the issue. Customer service was of little help to us on the phone. We probably won't have another appliance delivery from Best Buy because of this.

Nice respectful people who got the job done.......

I would recommend to anyone who is looking for a stove .

They were punctual and very efficient. Give good advice.

Glad I got the longer one, better than any others gas lines.feel safer with it

This was the installation kit that I bought for my stove

Definitely didn't want to be messing round with gas

The install was as expected. They didn't move the old range, it would have been extra

Gas range installation is a snap when you use Best Buy!

They helped very much as far as it being installed

It’s awesome, I would recommend to everyone. Thanks

They were courteous, professional, and respectful.

Great customer service, on time, and easy installation.

Delivery Crew not professional people and do not do a lot beside dropping off the package.

The gas line works fine. It came with the installation.

Disappointed in the installation process. The guy brought the oven in and then since our freshly installed gas line was protruding out, he just left the oven pushed halfway in, left the gas line on the counter, and did not install the anti-tip bracket. he just told me to call the company that installed the gas line and take the gas line we purchased through our installation back to the store for a refund. He didn't really offer any help or assistance, just kind of punted the problem and went on his way. And when I contacted customer service, I was unable to get a partial refund for the cost of installation. They only offered to send someone out to install the anti-tip bracket, and I still need to take the gas line back to the store... just kind of a pain for $50+ of "installation" fees.

As long as my stove works with this is all that matters