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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 3540 reviews

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Rating by feature

  • Service

    Rating 4.2 out of 5 stars

  • Professionalism

    Rating 4.3 out of 5 stars

  • Expertise

    Rating 4.2 out of 5 stars

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83%would recommend to a friend

Customers are saying

Customers enjoy the Gas Range Installation (Non-Regulated) service, particularly praising its overall performance, installation speed, and oven performance. However, some customers have reported issues with leveling, compatibility, and safety. A few customers have also mentioned gas leaks and damage during the installation process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 171 Showing 3,401-3,420 of 3,540 reviews
  • Rated 1 out of 5 stars

    Returned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never needed it because major scratches on appliances so had to return.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not impressed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician that came out was pretty rude and uninterested in displaying good customer service.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not installed

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't not arrive with correct tools. I had to get the stove installed myself.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Technician

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed with the installation technician they didn’t even do the job they were paid for

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service for got ti set up my installation appointment with the delivery. So it was useless..

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Return not accomplished

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Range damaged upon arrival. Return not complete! Still without a new range since October 2020.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad installers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bad attitude by installers. Said it would not fit and if it didn’t they would not reinstall my range.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No effort

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys didn’t try and the line didn’t fit so the installation didn’t go well

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    On the wish list

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately the range was unavailable and was cancelled by best buy.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I had a very bad experience.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The worse experience I have ever had. Never again Best Buy, never again! No communication at all.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    didn't do it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had to bring in an HVAC guy to do the install and they wanted $400+ to convert from natural gas to LP.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    A former Best Buy customer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to call gas company because Best Buy did not hook up gas line correctly

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bad service they are the worst company that best buy hires to do there installations

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No coment.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sorry but the people who supposedly was there to install it didn't do anything.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    My GE Profile Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation did not happen. I had to install the range myself.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Need to do the install

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service not completed, they just drop the appliances at the door step

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Oven

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was not complete due existing valve was not to code. Geeky squad denied installation.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rude and obnoxious installer. Will not allow in home again.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible business

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bad company to deal with. Service is horrible. Do not use

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Did not install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery 3rd party company did not install. Needed to reschedule for install

    No, I would not recommend this to a friend
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