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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 3540 reviews

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Rating by feature

  • Service

    Rating 4.2 out of 5 stars

  • Professionalism

    Rating 4.3 out of 5 stars

  • Expertise

    Rating 4.2 out of 5 stars

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Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers enjoy the Gas Range Installation (Non-Regulated) service, particularly praising its overall performance, installation speed, and oven performance. However, some customers have reported issues with leveling, compatibility, and safety. A few customers have also mentioned gas leaks and damage during the installation process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 173 Showing 3,441-3,460 of 3,540 reviews
  • Rated 1 out of 5 stars

    Beware Deliveries are not by Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New stove and old stove left notninstalled in kitchen Had to hire a plumber.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Broiler at bottom not cool!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broiler doesn’t work for me at the bottom it’s too low to cook in!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    rudeness

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    service people were horrible noy friendly very rude

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Install was a disaster

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install for the safety bracket wasn't correct and uneven.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Kitcheaid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    took 9 months to get a stove, that is simply too long

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Wilsonsamsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor knowledge. I had to hire outside of Best Buy service area

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Would not recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not install properly.would not recommend this store

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Very poor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery to late, second appointment needed. This was no specialist!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Gas range installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy delivered the wrong range so it has not been installed yet.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    It was free

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ummmmmmmmm, they handed me the stuff and I did it myself.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No installation was done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never again will I buy appliances from Best Buy , joke

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Did not happen even after one month

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nobody completed this service even after having multiple appointments.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worst

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation guy give me 4 appts but never show up

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Did not make purchase

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not make the purchase listed purchase. Urgent please review.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Never showed up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We paid. We wait. No delivery yet. Still hoping. Fingers crossed.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    …… Poorly done ………………

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    …… Poorly done ……………… …… Poorly done ……………………………..

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    they did not install the stove

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very disapponted . i hope you are not charging me for installation.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Installation not done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was not completed. They refused to install the gas range

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Unexperienced

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The work only had one tool and asked me for a wrench and wd40

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Crew reluctant to do job

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team refused install of gas range. Had to install myself

    No, I would not recommend this to a friend
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