Customer Ratings & Reviews

They did a great job. They took the old one and the packing materials

Installation was done fast and professionally. ***

The young men who delivered my range. Did a seamless job of removing my old stove andc installing my beautiful new one

The guys were fast and funny and helpful with my new range. They called me before they came and was very professional and new the product. Im very impress with theses installers

The team that came out to install our new gas range did an excellent job. They were professional and very knowledgeable. They handled the install and the removal of our old range with care and concern. They even came back to adjust the height to match the counter when I called them to explain the issue.

Best ever! I was fully informed about everything. The installers were ontime, very professional, walked me thru all the necessary information for operation, and left no messes behind. Finished the installation quickly, and have had perfect operation of appliances since they were here.

Love love love my new stove. Installed quickly and the 2 gentlemen were very polite.

Gas range installed perfectly with our new kitchen. Everything went well.

Great product for what’s available in this price range!! The Reviews really helped out on this one.

The Best Buy Geek Squad did a great job installig my new Samsung gas stove. They were careful and thorough and very professional.

The men who installed my Samsung gas range were terrific. Even though it was a tight fit getting into my 185 year old house. They had a "can do" attitude!!

The guy was very friendly & able to answer all my questions about the equipment. He do a nice job installing my appliances. They take care with the floor and all my furniture. Thanks for that !

Range was successfully installed. The crew was careful to bring the range in home and made sure it is working. Also indicated the pipe may not be necessary to install since old one still can work and we can get refund on for the new one.

The guys were polite and efficient installing my new stove!

Good. I love my new gas stove. I bought one before from you guys and they had to return that one. I just hope you take it off my credit card because it’s still on there.

Bet buy Installation guys were great , they were very friendly and did there job in quick time !

The installation technician arrived on time and installed the product along with a new over the range microwave that I also purchased. He was done in less than an hour with both products and took time to show me the basic features on both products and how to operate them. Very satisfied.

Cam without a full user’s manual. Touchscreen features are not easy to figure out and they are not in the simple users manual that came with he stove. It also come with a Air Fry pan that did not include a crumb pan to go under it. Why a mess it makes and finding a pan to fit correctly is difficult. The broiler has is very week flam on the left side. The installers sent a phot to Best Buy showing they installed the no tip bracket and they did not!! A second appointment was needed to get it installed they bought a second oven a was going to take mine out. Really?? What a disappointment!! They installed the no tip bracket and found the gas pipe nut was lose! Wow! The stove doesn’t rock back and forth anymore but I don’t love it!!! Disappointed with this purchase, customer service and the delivery installation!!!

I have never had much success with BB installations since they started using third party people. The installer, did the basics, brought it in hooked it up, turned it on, and left. 2 days later I notice that he never leveled the stove, so when I put liquid in a pan it moves to one side.

The young gentleman's went above and beyond on my installation. They did everything possible and made sure they installed and did not damage my new range