Customer Ratings & Reviews

The two gentlemen that came to my home to install our range were extremely professional and did a perfect job. They took the time to make sure I knew everything I needed to know about how to use my range before they left my home. I will definitely use their services again as needed.

The two guys that came out to install and take away my old range were top notch. Very professional and neat. They made sure everything was worked correctly and stayed while the oven heated up to make sure the gas was piped in properly and the smell burned off.

This is a really nice stove. Love the adjustable gas heat. Also the middle griddle iron is great for making pancakes and eggs.

They did a good job, and the install was relative smooth...

Always a little nervous when the gas line is involved but the guys doing the installation were very thorough and even took the time to show me how everything worked.

Guys were courteous and efficient. They took old stove out , gave me time to clean the floor, unpacked the new stove, installed, removed all debris, and were done in less than an hour. They called in advance to let know their eta, and then again when they were a few blocks away.

The burners heat pots of water quickly. The double oven with air fryer is amazing and all other added features. The best pick ever!! I can go on and on!!!!!

I was a little leery after I found out Best Buy uses a 3rd party vendor to perform their appliance installations. The crew that that perform our range installation was professional and did a terrific job on the installation. I am very happy with the job they did.

The guys did a wonderful job getting rid of our old range and installing the new one. They also cleaned up where the original range had been before they installed the new one. It made for a very easy process of getting the new range.

I love the range/oven. The guys that delivered it wouldn’t install it because my fitting was out of date. Come on Best Buy. You have to know that a lot of people getting new ranges probably have the older connector. Come prepared. You made me call a plumber to come out and hook it up. It took him less than 5 minutes. But I had to pay for someone else to actually come hook it up. That was quite disappointing.

Friendly and very professional. They were in and out.

The service team were on time, provided great service and the product worked great from the start

Two guys for the install and the did a great job and were super fast. Less than an hour to install dishwasher, range. And fridge. Happy i paid for the professional install. Well worth the money.

The men that delivered the stove and installed it were very courteous and knowledgeable. They helped me move the old stove and explained how the new was getting installed and how to use it. They took all their garbage with them and were very helpful.

The installers were great! Very professional and courteous. They knew what they were doing, knowledgeable and careful.

The installers were top-knotched! They were friendly, quick, efficient. Kudos to BB for hiring good installers!

Guys that installed range where nice and took great care in remove my old range and installing the new one. It would have been nice if they would took the time to level the range instead of just hooking it up and pushing it into place.

Delivery was on schedule and on time. Would have been a 5 star but the installer did not upgrade the nipple to a current style. Noticed a gas smell and called Best Buy. The customer service was very polite and got someone over quickly. The tech came out, inspected the problem and corrected the problem.

The team that delivered my new stove was fantastic. Good communication before the delivery, careful move in and installation and cleanup, pleasant interaction.

Cannot really tell if Best Buy is looking for a review of the people who installed my new range, or the special installation piece that I purchased to ease with gas installation. I am going with the former, because Best Buy needs to hear that they currently have in their employ a couple of young men, (frankly at almost 70, all men under 50 strike me as "young"!) who should be recognized as wonderful examples of ideal employees. They were courteous, polite, patient with their explanations, cleaned up after the installation, careful not to let my "escape dogs" sneak out the fenced yard and generally got my own 'good housekeeping' seal of approval. I have long worried in this economy, that Best Buy might not be around for much longer, but with employees like Cedric and Kas (sp?) I predict a long and profitable future. Thank you for having such great employees and for sending them to do this installation. It cheered up an old lady's day!