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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 3538 reviews

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Rating by feature

  • Service

    Rating 4.2 out of 5 stars

  • Professionalism

    Rating 4.3 out of 5 stars

  • Expertise

    Rating 4.2 out of 5 stars

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Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers enjoy the Gas Range Installation (Non-Regulated) service, particularly praising its overall performance, installation speed, and oven performance. However, some customers have reported issues with leveling, compatibility, and safety. A few customers have also mentioned gas leaks and damage during the installation process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 3,538 reviews
  • Rated 4 out of 5 stars

    Late delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a 4-8 pm delivery window given to me. I got it delivered around 10:40 pm. It would have been nice to get a call to say that the original truck had broken down. I called Best Buy after 8:00 and they told me they would still try to delivery that night. I had given up until I got a call at 10:20 pm asking if I still was ok getting it delivered that night. I was glad to get it and the delivery guys were nice and told me they had finished their deliveries and were ask to help out and they did a good job.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Gas Range Installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation went so much better than if I had tried.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 4 out of 5 stars

    Installation of oven

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly and very professional. They were in and out.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen that came to my home to install our range were extremely professional and did a perfect job. They took the time to make sure I knew everything I needed to know about how to use my range before they left my home. I will definitely use their services again as needed.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two guys that came out to install and take away my old range were top notch. Very professional and neat. They made sure everything was worked correctly and stayed while the oven heated up to make sure the gas was piped in properly and the smell burned off.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Gas installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and easy installation I would recommend people to install it with

    I would recommend this to a friend
  • Cons mentioned:
    Leveling

    Rated 3 out of 5 stars

    Not level

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys that installed range where nice and took great care in remove my old range and installing the new one. It would have been nice if they would took the time to level the range instead of just hooking it up and pushing it into place.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our new stove installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The men were very knowledgeable and friendly. They explained what they were doing when asked and proceeded quickly and confidently. They also explained the basics of operating the stove and how to get the manual for it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Gas Range Install.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation of our Gas Range went very well. The installation team were great, they did a awesome job. Thank You install team.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Pay for the pros

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two guys for the install and the did a great job and were super fast. Less than an hour to install dishwasher, range. And fridge. Happy i paid for the professional install. Well worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    House appliance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for appliance I purchased and quality. I will definitely return to the store for future needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was excellent and efficient. Knowledgeable installers

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Quick and hassle free

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great service, fast install. They were quick and to the point, followed directions well

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Guys were efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys were courteous and efficient. They took old stove out , gave me time to clean the floor, unpacked the new stove, installed, removed all debris, and were done in less than an hour. They called in advance to let know their eta, and then again when they were a few blocks away.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Easy Process

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a wonderful job getting rid of our old range and installing the new one. They also cleaned up where the original range had been before they installed the new one. It made for a very easy process of getting the new range.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Job well done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a little leery after I found out Best Buy uses a 3rd party vendor to perform their appliance installations. The crew that that perform our range installation was professional and did a terrific job on the installation. I am very happy with the job they did.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    got a new stove

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service was smooth and we got exactly what we wanted and in the color we wanted!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stove install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, friendly and knowledgeable no sign that they were even here

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Gas installation

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The workers did a great job on installation. Workers were professional, knowledgeable, and on time. Thanks, Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great delivery men excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The men that delivered the stove and installed it were very courteous and knowledgeable. They helped me move the old stove and explained how the new was getting installed and how to use it. They took all their garbage with them and were very helpful.

    I would recommend this to a friend
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