Customer Ratings & Reviews

Team was thorough, yet quick. Professional and courteous!

Everything great except frying tray had a discoloration spot on it

They came in and installed it in a few minutes, service was perfect.

Great service! They did a great job delivering and installing a stove. They were friendly and professional.

The two guys who delivered and set up new stove were excellent.

The installers they sent out the first time along with the delivery didn't wear their mask correctly in a house with multiple people over 65 and with health conditions. One deliverer had it below their nose, and later on, below their chin. On top of that they wanted additional payment to change an adapter for our gas line that an actually licensed plumber I called said was not needed for oven installation but would do it because we needed the new oven and didn't want your Best Buy's deliverers . Because the plumber was someone we've done business with the in the past they changed the adapter for less than what the initial deliverers wanted. The second deliverers that came out a few days after were actually nice and helpful and respected proper mask and social distancing protocol the entire time. Moved everything quickly, made sure everything worked and were super friendly to the elderly residing here.

Got our new Samsung stove installed on time. The contractor was friendly and installed the stove in a quick manner and took our old stove. Highly recommended.

The installers came on time and installed everything to our satisfaction. They check to make sure everything worked before leaving. They were professional and answered all our questions before leaving. Very friendly service. They made sure everything was cleaned up before leaving

Easy to clean and good working performance perfect size

The men installed the oven in just a few minutes. They took the time to give me a quick tutorial, and they were very professional.

They installed the stove fast. The only thing is that they didn't install the anti tipping bracket but I don't really need it so I don't care. If you want it installed make sure to watch the installation

Installation was prompt. Clean. Personal explained what they were doing.

The installers were quick, efficient & professional. They went over a few pointers about the range & turned it on to make sure it worked properly.

Awesome works great great installation and customer service

The gentleman that set up the stove were very efficient and thorough! It took longer to pay for the stove than getting it installed! Very cool!

The first range was accidentally damaged as it was unloaded. I requested a replacement that took two weeks. The installers delivering the stove could not install it. My local gas company came out and installed the stove for $89.00 even though I paid for the Best Buy installation.

The service was is good and installed product as advertised! Recommend.

Great price for appliance I purchased and quality. I will definitely return to the store for future needs.

Professional installation team. Verified all was working and answered any questions.

Purchased a new range oven. Crew removed the old one and installed the new one is less than 20 minutes. Wish everything was this seamless!