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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 3544 reviews

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Rating by feature

  • Service

    Rating 4.2 out of 5 stars

  • Professionalism

    Rating 4.3 out of 5 stars

  • Expertise

    Rating 4.2 out of 5 stars

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Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers enjoy the Gas Range Installation (Non-Regulated) service, particularly praising its overall performance, installation speed, and oven performance. However, some customers have reported issues with leveling, compatibility, and safety. A few customers have also mentioned gas leaks and damage during the installation process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 3,544 reviews
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Best Installation Techs

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation techs were super fast and efficient. I will always use BestBuy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    My Installers were great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two delivery men that delivered and installed my Samsung stove were careful not to scratch our newly painted walls and the stove was tested & balanced for maximum efficiency before they left. Great job guys.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation happened during the allotted time however, it happened towards the very end of the allotted time. Essentially, the entire day had to be blocked off because there was no idea as to when the installers were going to come. They did call 30 minutes before they arrived - just wish it was earlier.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Install

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation of dryer. IF you're buying a stackable unit, save yourself the aggravation and have BB install it. Quick and easy

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Efficient clean installation

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Efficient clean installation. Installers friendly and professional.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Install

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great professional service. Good communication and punctual

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Range Install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great installation. Install team was knowledgeable and provided a good demonstration of the appliance.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product...install reps were not great at all.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The installers are the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They took less than 15 minutes from start to finish, to remove the old, 25 year old range, and install the new range, and fully instruct me on the operation of my new range. Total pros.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good job!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service personnel were respectful and they did a good job installing the unit. They did not have shoe caps to prevent bringing in dust from outside. They suggested to have delivery rescheduled if I wanted them to have shoe caps but I decided to have the delivery and installation done as scheduled.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Installation service for gas stove

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer who delivered the gas stove and install it was very professional and friendly. Much appreciated!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Five Star Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did an amazing job in a very short time. We are beyond satisfied with Best Buy’s delivery and setup and would highly recommend this to anyone looking to upgrade!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Installation

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great installation! Knowledgeable, brave, clean & reverent! Thx!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and knowledgeable careful and clean and courteous

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gas Range installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation team did a good job. Deducted a star because my oven smokes and smells like burning plastic. Not clear if this is left over packaging from installation or defect of the stove. Best buy is following up and replacing the stove.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    LG Stove

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived right on time - received phone call telling me they were on way. Brought it in, hooked it up and were out of here in no time. They wore masks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    got a new stove

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service was smooth and we got exactly what we wanted and in the color we wanted!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Simple and Quick!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our installment process went smoothly. Everything was quick and they showed us what to do after the installment. Very nice with accommodating with rescheduling.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Installers were nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation went well no issues.They were on time and took care to do installation correctly! They also cleaned up packing materials and made sure to give me any additional information

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great new range!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took very little time for the installers to put in my Kitchen Aid dual fuel gas range. I am enjoying cooking on this stove.

    I would recommend this to a friend