Skip to contentGo to Product Search
Gift Ideas
45575 Dulles Eastern Plz
Ste 188
Sterling, VA 20166
Opens at 10 am
Find Another Store
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 3538 reviews

Rating Filter

Rating by feature

  • Service

    Rating 4.2 out of 5 stars

  • Professionalism

    Rating 4.3 out of 5 stars

  • Expertise

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers enjoy the Gas Range Installation (Non-Regulated) service, particularly praising its overall performance, installation speed, and oven performance. However, some customers have reported issues with leveling, compatibility, and safety. A few customers have also mentioned gas leaks and damage during the installation process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 3,538 reviews
  • Pros mentioned:
    Oven performance

    Rated 5 out of 5 stars

    SAMSUNG

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The stove performance has been outstanding. We did a lot of cooking for Thanksgiving and the oven got the job done within the time frame.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Professional individuals that installed appliance

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice to see installers that explained why you needed a certain safety bracket on gas ranges. The installers made sure there were no leaks and the stove operated properly before leaving.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 4 out of 5 stars

    Quick install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues. They were polite and quick with the install.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Just fine installation

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation technician was very quick. I was afraid he may have missed a step but he didn’t. My stove works beautifully. Thank you.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good installation

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over a year later and everything's held up cant complain. Guys were friendly and knew what they were doing when they installed the microwave looks great!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Installed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just received the items and installed today. So far so good!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Guys were very friendly.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They used extreme care when they bought the unit inside not scratching any walls. They took there time and installed the stove double checking for any gas leaks. Great job guys!

    I would recommend this to a friend
  • Cons mentioned:
    Gas leak

    Rated 2 out of 5 stars

    Gas

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman that brought in my stove did well. They're very careful and efficient. My HUGE complaint is that they wouldn't unhook the gas from my old stove to the new one. In fact, they were going to leave WITH my new stove. Thankfully I turned the gas off, unhooked the gas to my old and hooked up the gas to my new one. When they called to see how it went, I told them what happened and they said, "Oh sorry, the crew that does gas stove job's weren't available " Why would you send a crew that wasn't willing to do it for a STOVE delivery????

    No, I would not recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 3 out of 5 stars

    Not done

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were not able to complete the install due to an older style has valve one my house.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Beautiful oven

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The oven is beautiful. We love that the oven has a convention oven built into the stove

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Installation

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup was fast and people were very friendly the stove works great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    excellent, courteous service

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    guys did a great job! We love our new stove! clean up and installation was great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Installation was excellent

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job installing our new gas range. Highly professional and very pleasant team that worked well together and did a great job.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Gas range

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had it long enough for a higher review. Also best buy did not add in the propane change out lugs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy's installation team R-O-C-K-S!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team who installed my new gas range were - wait for it - AMAZING!! They not only managed to get the gas connections installed properly, but did a great job of explaining all the in's and out's of basic gas range operation. I only wish I could hire them independently for some other work around my home ... darn it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfectly installed without any issues. Easily fitted the space.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Profrssional

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reasonably priced and profession. Quick and knowledgeable.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Installment

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was happy that the standard gas line to connect to my stove made it easy and quick to be installed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GE stove

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stove is great, but I paid for installation and thr gas valve needed to be changed...they don't do this with installation, so the guys chose to leave it in my kitchen and not even take the packaging with them....not going to be paying for delivery and installation again.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    bctriplets

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The appliances beautiful they came in quickly installed and cleaned everything up we appreciate the great service

    I would recommend this to a friend
Sponsored