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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 3544 reviews

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Rating by feature

  • Service

    Rating 4.2 out of 5 stars

  • Professionalism

    Rating 4.3 out of 5 stars

  • Expertise

    Rating 4.2 out of 5 stars

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Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers enjoy the Gas Range Installation (Non-Regulated) service, particularly praising its overall performance, installation speed, and oven performance. However, some customers have reported issues with leveling, compatibility, and safety. A few customers have also mentioned gas leaks and damage during the installation process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 3,544 reviews
  • Rated 2 out of 5 stars

    Find somebody better

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When delivered they were not able to install due to gas valve. Range was placed in my garage. I immediately scheduled a plumber to replace valve. I called Best Buy to reschedule. You literally have to wait for a call back because it takes so long. Then they could not reschedule because it was still showing not delivered yet. I had to wait to call again and go through their long phone process to reschedule. After delivery I realized they had not leveled the range and there were Knick’s in the enamel. There also seems to be a piece missing on the bottom.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Oven performance

    Rated 5 out of 5 stars

    Stove

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect stove. Easy to use and cooks everything at an even temperature. The oven has the convection option and I use it often.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Oven install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    went well, the technician took his time and did it very well. I would have like him to of had another guy with him so he could of helped him bring the old oven down my porch steps. He was a little careless on letting them bang hard down each step, did scratch them some

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Delivery Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dwayne and Jose installed my stove and had it working in a few minutes. Dwayne took time to explain and test all the functions. He even leveled the stove. He was awesome

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Professionally installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gas line and tip-over bracket were professionally installed. It's not that difficult of a task but it is nice just to have it done during the delivery and setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Install Ever!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was the best installer we have ever had! He was friendly, knowledgeable and quick. One of the grates came broken in the box and he handled the situation with ease and got a replacement for us with no trouble. All while mentoring a newer installer! Fantastic!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the best delivery team we have ever had. Worked well as a team, got it installed told us what they were doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy's installation team R-O-C-K-S!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team who installed my new gas range were - wait for it - AMAZING!! They not only managed to get the gas connections installed properly, but did a great job of explaining all the in's and out's of basic gas range operation. I only wish I could hire them independently for some other work around my home ... darn it!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Working great so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was done on time and very professionally. It has worked great from day one. I can bake, broil very easily. Controls are clear and nice looking.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Range install

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers did have to deliver/install during some rain. Would’ve liked to see them where “booties” in the house. The range itself needed to be recalibrated and it is clearly not level (will need to be adjusted).

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    They did a very good job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a very great job. Exactly what they were doing. It’s very efficient with my time

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Gas range installation!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great installation. On time and even helped with extra problem with old range.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Fast

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they are fast and clean----------------------------

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great range

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great range. Way to use would recommend. Good price

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Well worth the little bit of extra money.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They took their time and got everything perfect. Little bit of trial and error to get the right fittings but he was especially careful making sure there was no gas leaks of any kind.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Installation

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were personable. They demonstrated all the features and, of course, made sure everything work.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 3 out of 5 stars

    Not done

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were not able to complete the install due to an older style has valve one my house.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Fast and down to business

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good kid, pretty quick to install and knew what he was doing. Showed me how several buttons on my gas range stove worked and went over a few things from the manual with me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love Best Buy…delivery was just okay

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the quality and convenience of getting my appliances. I paid for installation but was not able to get the dryer of stove hooked up because of the gas and wiring in my ‘new to me’ old house. Was not given any advice or should to contact.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did what needed to be done without any issues

    I would recommend this to a friend