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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 3544 reviews

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Rating by feature

  • Service

    Rating 4.2 out of 5 stars

  • Professionalism

    Rating 4.3 out of 5 stars

  • Expertise

    Rating 4.2 out of 5 stars

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83%would recommend to a friend

Customers are saying

Customers enjoy the Gas Range Installation (Non-Regulated) service, particularly praising its overall performance, installation speed, and oven performance. However, some customers have reported issues with leveling, compatibility, and safety. A few customers have also mentioned gas leaks and damage during the installation process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 40 Showing 781-800 of 3,544 reviews
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Great Installers

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was done quickly, cleanly and installers took necessary precautions against the covid virus.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    professional and on time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they removed my old stove and installed a new one. They were here on time and completed the work thoroughly and efficiently. Could not ask for more.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome service!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never a better install service. They come out quickly, do a great install job and are kind and knowledgeable.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Installation Was A Succress

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything works and it hasn't blown me up. Always a positive! The installer did a good job.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Fast and Friendly Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My installation went great. My old appliances were removed and the new installed in a timely manner. The installers were friendly and helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Technicians who installed were very professional and gave good instruction on the use of equipment

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    As Promised

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They hooked up the range, tested the unit works like a champ. For the price paid $19.95....a good del.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fast Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast service and they did a good job. They tested everything made sure it was working.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Job!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service men were awesome!! The were efficient and timely.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Very professional installers.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers came on time. Removed the old unit and moved to the garage. Installation of the new unit was done quickly and efficiently.

    I would recommend this to a friend
  • Pros mentioned:
    Oven performance

    Rated 5 out of 5 stars

    GE stainless finish Gas Range.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good looking easy to use range with sealed burners and easy to maintain surfaces. Oven works perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 1 out of 5 stars

    Stove EXCELLENT. Best buy customer serv horrific

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The range is wonderful! Everything I wanted. Beautiful, easy to use, sleek, cool color, great product. Best Buy, on the other hand has been HORRIBLE. The installers left my home a mess. Trash all over the place, they didn't level the range and didn't push it back against the wall. They didn't assemble the range top - pieces were everywhere. They left the old gas pipe laying outside my front door. They just LEFT. Didn't tell me they were leaving. AND they took my pot lids that I forgot to take out of the bottom drawer! I didn't even know they were gone. I also SIGNED NO PAPERWORK! Nothing. No confirmation that they were even there. And you can't talk to anyone! If you call the store, they say it's not them bc it's an on-line purchase. After sitting on Geek Squad for 45 min someone finally told me someone would call me locally - NEVER DID - and they would return to finish the install. NEVER DID. The only contact I've been able to establish with Best Buy is via FB messenger. Then they tell me that they can't speak to me bc the original purchase was made by my husband. It's been nearly a month and I have YET to hear from Best Buy. Absolutely WORST purchasing experience I've ever had. Definitely buy this range - just NOT from Best Buy.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    NEW LG dual fuel range

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice looking appliance which makes kitchen look new

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Much prefer cooking with gas

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does its job as described. I certainly enjoy have gas appliances, rather than electric.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Range install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems the guys install my range in under 45 mins. They where careful not to damage anything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy camper

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installed my stove quickly and setbit up for me. Had my pops get a stove from best buy and they installed his perfectly to. On time and quick work of it. They also to9k my old stuff, saved me a trip to the dump.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The men that set up my range were friendly and knew what they were doing. They made me feel as if I was there only delivery for the day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Required for local utility rebate, happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had BestBuys subcontractor install my gas range since it was a requirement from my local utility that I have it 'professionally installed' in order to qualify for a rebate. They arrived on time, were professional, courtious, and helped showing a few things on the range before they left. Initially I thought it was a bit of a ripoff as I could have done this myself, but in the end I was busy with other home improvement tasks and was happy they were here to handle it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The service was prompt and delivered on time

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I appreciate the installer setting up the oven and explaining to my Mother how to safely operate the oven.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After many reviews and store visits my Samsung stove was a great choice. The Geek Squad protection plan was a great service to purchase.

    I would recommend this to a friend