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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 3538 reviews

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Rating by feature

  • Service

    Rating 4.2 out of 5 stars

  • Professionalism

    Rating 4.3 out of 5 stars

  • Expertise

    Rating 4.2 out of 5 stars

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Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers enjoy the Gas Range Installation (Non-Regulated) service, particularly praising its overall performance, installation speed, and oven performance. However, some customers have reported issues with leveling, compatibility, and safety. A few customers have also mentioned gas leaks and damage during the installation process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 61 Showing 1,201-1,220 of 3,538 reviews
  • Rated 4 out of 5 stars

    Gas Range installation.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a nice unit, but installation was not coordinated smoothly. Turned out OK finally. Courteous crew.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gas Range Installation.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service is very delicate and accurate, also they show shows you how to use the appliance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with my purchase. The technician was very knowledgeable and made sure my new beautiful LG range was perfectly installed. I especially appreciate how polite and respectful the delivery and installation guys are.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install went great, quick and easy, they were in and out and have everything working

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is the way to go when it comes to great professional installation period

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Well done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman that installed the stove was very professional and did an excellent job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They repaced a defetive stove with no questions asked. Figured it would be a hassle but to my suprise it was not..Great customer service.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys hooked up range with no issues. They made sure everything worked before leaving

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service professionals

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The men who came out to install my oven were very professional and polite. They only took minutes to bring it in and set it up. They took great care not to damage anything or track anything into the house. Very courteous. I would recommend this service to anyone who purchases an oven from Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a great job. They were both very friendly and got it installed quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    everything happened as promised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 man crew installed a new oven for us. As promised, we were contacted the day before confirming the delivery range. They showed up about 5 minutes early and quickly unhooked and removed the old range. The new unit was brought in, gas line installed and test, and then they gave us a brief tutorial. Guys were friendly and did things very carefully. Very happy!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys that did the delivery and install were great. Respectful of me and my house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with has range installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was very satisfied will the installation once the range was finally delivery. It was supposed to be included with 3 other appliances that were ordered. However, once this order was processed, everything went smoothly. This was for an out of state rental and the tenant was satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Cooker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was great. The service was fast & very polite crew that came to install

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Nice...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hook up seemed easy for the installer for this product...

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    nice install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    profesial installation everything works as promised

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Gas Range Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service men were very capable and knowledgeable. Quick and efficient installation.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    100% dissatisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wrote another review about the poor service and crappy attitude of the delivery guys. I don't feel like writing out the whole thing again, but hey, $400 gift card potential may be worth it. Bad service, rude attitudes, intimidating demeanor, damaged walls. No thanks.. Will not use again. Buyer beware.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    the install was quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation of my range was quick and easy. Delivery was excellent.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Average at Best (Buy)

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The range arrived damaged. I was told the Geek Squad would deliver, but it didn't take long to see these guys were either not the GS, or needed a lot more practice. Nothing glaringly wrong, and they were pleasant and respectful, but the handling was dubious and I had to supply the pipe dope for hookup. My biggest issue was the Covid protocols. They wore masks, albeit under the nose for one guy, no distancing (we tried), and zero cleanup with wipes or disinfectants.

    No, I would not recommend this to a friend
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