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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 3538 reviews

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Rating by feature

  • Service

    Rating 4.2 out of 5 stars

  • Professionalism

    Rating 4.3 out of 5 stars

  • Expertise

    Rating 4.2 out of 5 stars

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Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers enjoy the Gas Range Installation (Non-Regulated) service, particularly praising its overall performance, installation speed, and oven performance. However, some customers have reported issues with leveling, compatibility, and safety. A few customers have also mentioned gas leaks and damage during the installation process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 74 Showing 1,461-1,480 of 3,538 reviews
  • Rated 5 out of 5 stars

    Very good install!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good technician! Very good install. Did extra work on the gas connector because It was old and starting to leak. We had forgot some pans and baking sheets in our old oven and the technician was nice enough to return them to us a few days later.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install Team

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians did an amazing job at installing the stove/oven. They were exceptional and did it quickly without any issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Bespoke Range

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy installation from the wall to the range, no problem at all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service man did a great job installing my oven. A piece broke on it that day, and he immediately ordered a new one, and came back out and replaced the part.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have no complaints, everything turned out good for the job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was flawless professional and quick. Technicians were very helpful and gave a quick explanation of appliance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great process

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up for delivery and installation. Best Buy did a great job of communicating the day prior to delivery and installation by both email and phone call reminder. Local vendor Tom's Toolbox did a great job with delivery and installation.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Safety

    Rated 1 out of 5 stars

    ok

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first time the gas range got installed the group was beyond professional. They went out of their way however the gas range had to be exchanged and the the second group was not good at all. They didnt follow any of the safety regulations.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install of my new range was great! The installer made sure everything was level and answered all of our questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent stove for the cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far an excellent stove for the price. I've had it for about 3 weeks. The temperature of the oven seems accurate. You do need to be careful not to turn on a burner when you lean forward to touch something on the back control panel .I like being able to move my pans around on the top of the stove easily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GE Range

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like this GE range. Love that the light comes on the oven automatically when you open the door. Like the griddle but I am going to purchase the extra grate for my larger pots.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The insulation of my Viking range was professionally done. Everything was checked and double checked to be sure it was in working order and all packing material were cleaned up and left no mess for me to deal with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient install team & seamless process

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy install process was seamless. They kept me posted at every step. I could make changes to delivery and install dates from my phone. The team arrived on time and had all the accessories for a quick install.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the range is great but does not get installed very close to the wall because of space restrictions about 3 inches from the wall

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful abd good product delivery

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery people were professional and did great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation guys were professional and took the necessary time to make sure it was not damaged during install or the unpacking/setup of burners and small things that were unwrapped.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kitchenaid range install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job. Unhooked the old set up the new and tested for gas leaks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The holy grail

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service fit well thanks best buy,will continue to shop with you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On Time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Representative called twice before coming and we courteous when arriving. They seemed to be in a rush and seemed a bit uncaring when unpacking the grates and wanted to place them on the stainless stove so I told them I would finish. I didn't want my new appliance to be scratched.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers did a fabulous job installing my new stove! Thank God, everything set up, and showed me how to use it.

    I would recommend this to a friend
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