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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 3544 reviews

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Rating by feature

  • Service

    Rating 4.2 out of 5 stars

  • Professionalism

    Rating 4.3 out of 5 stars

  • Expertise

    Rating 4.2 out of 5 stars

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83%would recommend to a friend

Customers are saying

Customers enjoy the Gas Range Installation (Non-Regulated) service, particularly praising its overall performance, installation speed, and oven performance. However, some customers have reported issues with leveling, compatibility, and safety. A few customers have also mentioned gas leaks and damage during the installation process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 78 Showing 1,541-1,560 of 3,544 reviews
  • Rated 4 out of 5 stars

    Highly recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation went smooth and simple. Would recommend paying for Best Buy installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy stands behind their products.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really appreciated the knowledge and expertise of your installers. They were on time, efficient, and got right to it! Everything is level and works fantastic....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Job well done

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery people came right on time and did a terrific job. They tested the outlets and gave me some good pointers on the use of my range. The took away my old range and were very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two men that delivered the stove did a professional job . They were in and out in approximately 37 minutes. very friendly and patient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nothing but good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was completed really fast. They removed our old appliance and changed within few minutes. The installers did not explain the operation and left it for us to setup the clock and understand. Otherwise they did their job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good installation service by best buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had used the installation service for our new gas range. Whoever delivered the product they were able to install the gas range. Installation cost was around $20. Didn't have any issues with the installation.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A 3rd party came too do the installation in which they did not check for a gas leak which we had and they had problems putting the burners and racks where they belonged.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Installation Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Installation for My Stove was Great . The Techs were Nice and Helpful and Fast at Installing My Stove . Thank You So Much. Great Customer Service Too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful abd good product delivery

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery people were professional and did great job.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    basic install kit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple attachments, but you must follow instructions. The Best Buy installers were not familiar with the GE kit and had a hard time. They even installed it backwards at first, so that the dryer sat back 1 and a half inches from the front. We swapped it back to the correct positon after they left.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were very friendly and efficient. Setup was relatively quick they cleaned everything up when they finished.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service to set up and easy to sit the schedule and appointments

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional Service

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up a delivery online and everything went like a Swiss Watch. Showed up on time and install went very easy and cleaned up afterwards. Perfect and professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Required Tools

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since I purchased a new LG gas range from Best Buy, these tools were required for installation. Once again, Best Buy had the required tools and used them to install my new range.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First time having appliance installed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm actually glad I paid for this service, just because it's my first time buying an appliance of my own. Although I could of probably have done it myself, it gave me peace of mind having a professional install it. The two young men who delivered it were pretty nice.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Amanda Gas Range

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the stove but the burner crates are unstable for some pots and pans.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Service tech

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stove installation service man was very helpful and knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prompt and efficient service and installation. Were in and out in less than 30 minutes

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Friendly.. but wrong bracket

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers who came to my home were great and worked efficiently to install my new range. However they realized that somehow they had he wrong bracket, so my range is now not properly secured.. and could be potentially dangerous. They left the wrong bracket and suggested I go get the proper one and secure the range.. but that’s why I paid for installation!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Above and beyond

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn't say enough about the delivery/install team. They were careful, knowledgeable and when the gas hose I was sold had the wrong coupling, which could have cost me a plumbing bill, these guys got me the right size cable and completed the install. Super in my book.

    I would recommend this to a friend