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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 3544 reviews

Rating Filter

Rating by feature

  • Service

    Rating 4.2 out of 5 stars

  • Professionalism

    Rating 4.3 out of 5 stars

  • Expertise

    Rating 4.2 out of 5 stars

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Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers enjoy the Gas Range Installation (Non-Regulated) service, particularly praising its overall performance, installation speed, and oven performance. However, some customers have reported issues with leveling, compatibility, and safety. A few customers have also mentioned gas leaks and damage during the installation process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 89 Showing 1,761-1,780 of 3,544 reviews
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My installation was quick and professional i was very pleased with my service and delivery of my new stove.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tight squeeze!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were scared at first it might not fit because it was a tight squeeze. But the team got it in place without nicking the counter. Great job! Thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Oven Ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and easy. Service personnel was professional and considerate. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gas Range Installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was courteous, friendly and informative. He showed me how to work my stove and asked if I needed help with setting up Wi-Fi.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good stuff

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gig squad installers came in informed me of what they were going to do showed me how to use it before they left and cleaned up after themselves

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Lacked needed tools

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install was good though techs lacked proper tools to complete install of anti tip.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Just get it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s worth it to have someone else install for the small fee. They do all the lifting and they ensured there wasn’t a gas leak.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service was completely worth it and took all the guess work out of my new range.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Workers

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service! Talked me through hook-up process!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great stove installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy installers were just great! They were efficient and helpful. They were very careful with the old stove going out and the beautiful new one getting installed. They were polite and knowledgeable too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Appliance installation service was very good. Service techs were very professional and completed the job with no wasted time. They removed the old appliance per my request and cleaned up after themselves. Nicely done.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Air Fryer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s cool I just wish the air fryer pan would of come with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly delivery men and installer. Made sure everything was cleaned up and level. The installer also explained all the features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installers

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good, on time delivery team. Quick and efficient. Left the place clean.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LG Range Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy installation subcontractors have been curtious; successful installations

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good experience

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful they did set up as a courtesy because my stove arrived late. Couldn’t be more happier

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    As advertised

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's good that the guy was big and strong. I couldn't unscrew the old gas line.

    I would recommend this to a friend
  • Cons mentioned:
    Safety

    Rated 1 out of 5 stars

    CAREFUL! Double check

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a new gas stove for my mom for Christmas and had in installed. I wasn't home when they installed it but when I came home there was a smell of gas but I thought it was because they were trying out the new stove. Next day the smell was still there but it would come and go. On the 4th day my uncle came home and noticed the same smell and checked the installation and there was a leak! My parents said the workers didn’t check the line before leaving. Just installed the stove, made sure it worked and left!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great crew!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time, very professional, explained the basic operation, and asked if we had any questions. This crew deserves an A+.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast install

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basic installation. In and out in less than 30 min. Professional, courteous and pro active when it came to wearing covid-19 masks when entering the premises.

    I would recommend this to a friend