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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 3538 reviews

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Rating by feature

  • Service

    Rating 4.2 out of 5 stars

  • Professionalism

    Rating 4.3 out of 5 stars

  • Expertise

    Rating 4.2 out of 5 stars

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Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers enjoy the Gas Range Installation (Non-Regulated) service, particularly praising its overall performance, installation speed, and oven performance. However, some customers have reported issues with leveling, compatibility, and safety. A few customers have also mentioned gas leaks and damage during the installation process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 90 Showing 1,781-1,800 of 3,538 reviews
  • Rated 5 out of 5 stars

    Install

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product to hook up my appliances. Guys that installed were very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation service

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They forgot to level my range the first time but came back and got it done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Range Installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery folks did a great job removing the old range and installing the new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional technicians

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs who installed were professional, knowledgeable and efficient.

    I would recommend this to a friend
  • Cons mentioned:
    Safety

    Rated 1 out of 5 stars

    CAREFUL! Double check

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a new gas stove for my mom for Christmas and had in installed. I wasn't home when they installed it but when I came home there was a smell of gas but I thought it was because they were trying out the new stove. Next day the smell was still there but it would come and go. On the 4th day my uncle came home and noticed the same smell and checked the installation and there was a leak! My parents said the workers didn’t check the line before leaving. Just installed the stove, made sure it worked and left!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Better than the first crew

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This crew at least put it in place and tried to level it with the counter. They trusted scent to tell if the gas hookup was good. I had a plumber review it. Some times the scent added to natural gas is weak and sniffing isn’t enough

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    guy was decent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    guy showed up onetime but could not hook it up had an old valve better safe than sorry

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Professional and kind. Would recommend.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Installation

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They weren’t able to disconnect the old connection. I had to have my own contractor install the stove

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Range Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased a new range for my house and used the installation Services offered through Best Buy. They were called ahead of time, arrived on schedule, and were nice. I would use this service again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

     Being able to use my product and having peace of mind, knowing that it will be replaced if I break it

    I would recommend this to a friend
  • Cons mentioned:
    Safety

    Rated 1 out of 5 stars

    Installation of range

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was not properly installed Had a gas leak and called gas company No reimbursement

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Well done

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery people were efficient and friendly. Everything was done promptly and quickly. My thanks go out to them for being so good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast install

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basic installation. In and out in less than 30 min. Professional, courteous and pro active when it came to wearing covid-19 masks when entering the premises.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer added a shut off valve that he said I needed and charged me $160.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Air Fryer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s cool I just wish the air fryer pan would of come with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional installation.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys came and professionally installed my new stove. Taking their time and even using a leveler to make sure it wasn’t tipping in any way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good customer service. Very knowledgeable about installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Stove Install!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Job by GC Installers! They had to work through some old issues for us, but did so with calmness and confidence. Everything came out great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gas Range installation

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery were clean and knowledgable. They were very cognizant of their surroundings. Wearing masks and gloves and left the kitchen clean and stove ready to go.

    I would recommend this to a friend
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